Premier Inn Chatham/Gillingham (Vic Pier)

I often stay here for business. Tonight the customer service demonstrated by Michele and her daughter (Rebecca ) was excellent. They were attentive funny and found my college dad jokes funny, ( however hard they tired not to laugh) Looking forward to being back next time.

Staff were very welcoming, friendly and helpful. Buffet breakfast was freshly cooked in small quantities so wasn't sitting around for too long. Rooms nice and clean.

I had an excellent stay, the food was the best I've ever eaten at a premier Inn. Good night's sleep, and the staff were excellent, with a shout out to Sarah, who was very welcoming and efficient.

Only a one night stay but have to say I was very impressed. Very friendly and efficient Lady at reception on arrival which immediately put me at ease. Room was immaculate and air condition had been put on as it was a hot afternoon. Bed and mattress very comfortable and extra pillows available if needed in the room. Breakfast was excellent. Great choice of things and the self service cooked breakfast all nice and fresh Again very friendly staff who couldn't have been more helpful. I wouldn't hesitate to book this place again when I visit the area in future. Great customer service is a rare thing nowadays but on my visit it was very evident. Hats off to you all and thank you for making my short stay so very nice. Look forward to coming back again before long

Customer service & Chef Les and restaurant staff were Pleasant and Professional. Had a great time and great food for the family.

Really warm welcome from lovely receptionist Sarah. Room was very comfortable we were especially grateful for the air conditioning as it was boiling hot out! Great location walking distance to the marina. We slept very well and enjoyed a good breakfast. Les the chef and Joanne manager were both super friendly and went out of their way to ensure we had everything we wanted. Definitely one to return to!