Premier Inn Gillingham Business Park

We booked this room for one of our potential employees to stay at whilst training. He had to move room mid stay due to an infestation of bed bugs. We have tried to contact premier inn regarding this but are still waiting for a response.

Checkin was made really easy with the help of receptionist Shelley and the room was clean, tidy and a fan due to the hot weather. Shelley also sorted our 2 friends who arrived early on an emotional day(funeral). Excellent service. Thank you Shelley.

The room at the hotel was very good for the price. Staff were friendly, very helpful. Unfortunately there is no air conditoning, so staying there in very hot weather it is hard to stay cool. You do get a fan to use, but no fridge. The restaurant was quite pricy for not very good quality food. The service was very poor. Asked for drinks oder to be bought over 3 times, and cancelled the dessert drinks, as we had finished eating and the further drinks still hadnt arrived. Felt we were in their way as they tried to clear up towards finishing their evening shift. When we did complain to the waiter, there was no apology, explanation about the poor service, or contact from the shift manager, just a blank stare. Would use the hotel again, but definately not the restaurant.