The Redhurst Hotel Glasgow

Lovely Hotel within easy reach of Glasgow but far enough out to be away from the traffic. Rooms arelovely with great beds and bedding. very comfortable. Only one problem is that my room was over the bar and with the window open there is significant noise from outside till well after 11. Will not stop me staying there again though.

Two days at The Open at Royal Troon this week (Jul 24) and searched TA & Google for convenient hotels. Stumbled over The Redhurst - 30 min drive from golf course. So - took a punt. WOW - WHAT A FIND! OUTSTANDING value for money. Very modern and lovely furnished small hotel. Restaurant was excellent. Bar - well designed and great buzz. Bedroom, though not huge, was good enough and really well furnished, equipped and super comfortable bed and delightfully presented. Ver clean, well furnished with great in room nibbles ( be warned!). Ensuite with shower was well designed and furnished. Dinner menu was not large but more than adequate - simple straight forward good nosh. Crispy BBQ chicken strips , as a starter, is a must- delicious . Their steak & ale pie - WINNER! Meat quality was excellent & plentiful. All freshly cooked, hot and very very tasty. BUT.. the absolute star(s) of the show were the staff. Rarely have I met such young, motivated and customer focussed staff. From front desk, through bar to breakfast & dining staff - all were simply outstanding. They could not have done anything to make our stay any more pleasant. OUTSTANDING! I would highly recommend this hotel whether visiting on Scottish golf tour or Glasgow.I will be organising a golfing trip back to the West coast & will definitely be visiting again this lovely hotel. Thankyou to all the staff!

This hotel is stunning. My room was amazing, spotless and you can see how hard the house keeping team work. Breakfast was good. What let the place down was the service. My arrival at reception was greeted with are you checking in, no smile or good evening. I didn’t have dinner in the restaurant so cannot comment on that. I did however go to the bar at night for a drink. No member of staff to be seen at the bar, baring in mind I walked past 2 staff members clearing up in the restaurant as I walked through to the bar. Stood waiting for ages, staff member came walked right past me and went through the back, no acknowledgment. Eventually a female came and asked can I help, no apology for keeping me waiting. I got my drink and returned to my room. Staff in the morning also not friendly or pleasant, a good morning goes a long way. But one member saved them from only being given 3 stars. Ruth, head of house keeping I believe, she is wasted in this role. Although you can see how hard she works. She was the only staff member to smile, have a chat with me, asked if I liked my room etc. Her customer service standards are excellent, such a lovely, friendly and genuine person. Even her colleague greeted me with a smile and a good morning, you can tell this comes from the example Ruth has set. Front of house, bar and restaurant staff could learn a lot from Ruth. I’ve stayed in many hotels due to work and what always makes a difference is the staff. Unfortunately The Redhurst are let down by their poor staff interactions, all except for Ruth and her hard working team. She really is a star! (Apologies for keeping you back from your work, but you were a pleasure to talk to Ruth, thank you)