Usuario invitado
20 de junio de 2025
Do not book a stay at this hotel – it was an absolute nightmare! The air conditioning didn’t work and was leaking water into the room, and no one even bothered to come and check it despite multiple complaints. The furniture was falling apart, the entire place was dirty, and at times, there was no hot water available. They had different zones for guests depending on the price they paid and the colour of their wristband — it honestly felt like segregation. The staff were rude, and reception wouldn’t even let you enter another part of the hotel just to ask a simple question unless you were staying in that section. There was absolutely no respect for privacy. Housekeeping entered the room whenever they wanted, ignoring the "Do Not Disturb" sign — or even worse, some rooms didn’t have a sign at all, and you’d have to make your own (not that they would respect it anyway). Don’t expect to sleep in peace. The staff openly admitted they were aware of the issues but claimed that management didn’t care. One even advised me to take photos of everything and complain to my travel agent. It’s been nearly a year, and I’m still dealing with it. Save yourself the trouble — avoid this hotel at all costs! It’s truly terrible.
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