Travelodge Georgetown

Tomó mucho tiempo registrarse para registrarnos, aunque los llamé cuando llegué al aeropuerto y les dije que nos registraríamos después de la cena. Reservamos 3 habitaciones. En una de las habitaciones, el cabezal de la ducha estaba defectuoso y salía agua por todas partes. También el aire acondicionado no funciona. Cambiaron a una nueva habitación pero encontraron que la televisión no funcionaba en la segunda habitación. Así que cambia de habitación de nuevo. Nos tomó como toda la noche antes de que pudiéramos instalarnos. En otra habitación, la descarga del bidé se echó a perder y el agua salpicó hacia atrás. Así que no lo usé. Creo que el hotel debería revisar las habitaciones antes de dejarlas a los huéspedes. La ubicación era buena y fácilmente evaluable para la comida.

Dear Hotel Management Team, Hello! We are guests who checked in to your hotel on November 09, 2024. During our stay, we encountered some issues that affected our experience, and we would like to provide feedback regarding these matters. Firstly, the air conditioning in the initially assigned room was not working properly, making the room temperature uncomfortable. After reporting this to the front desk, we were moved to a second room, but unfortunately, the air conditioning in the new room was still insufficient. This situation affected our sleep quality, impacting our plans for the following day. In addition, the sink in the second room was blocked, and there were visible cracks around the edge of the sink. These issues not only caused inconvenience but also posed a potential safety hazard. We hope the hotel will take our feedback seriously and address the air conditioning and facility issues in the rooms to prevent similar experiences for other guests. Additionally, we would appreciate some form of compensation for our experience, such as an upgrade or partial refund, as a gesture of goodwill. Please refer to the attached file. Thank you for your understanding and attention to this matter. We look forward to your response.

The location is good. Next to the hotel there is a coffee shop with many hawker foods. The staff are friendly and helpful. Room space sufficient. Parking space is limited.

Very simple hotel. Breakfast very limited choice, not worth to buy. I found the cleanliness not up to my expectation as an international chain hotel. The location is convenient for food, and there're number of massage shops here as well.

I booked 2 rooms and both of them smells like sewer , the smell came out of the toilet ,