Resorts World Genting – Genting SkyWorlds Hotel

This hotel is beautiful and very comfortable overall. I was assigned a room with a balcony overlooking the quiet and peaceful hills. However, this hotel does not have a designated parking space as normal, so, guests are free to park in any other parking lot with a maximum fee of RM11 (weekdays; I'm not sure about weekends though). If you decide not to drop off your bags at the lobby first, you will need to be ready for a long trip carrying your luggages from carpark to the hotel (I parked at Resort Hotel carpark as it has a bridge connecting to SkyWorlds Hotel). In addition, I was given a room in Valley Wing, which is the wing across from the lobby building, so the layout of the hotel is a little complicated, particularly from the lobby to the room. From the lobby (Level 1), I must therefore ascend to Level 3 and then cross an "offset connections" to reach Valley Wing (Level 7). In any case, the personnel is incredibly welcoming and eager to assist visitors, especially when it comes to check-in. This hotel is worth the money because it's quite comfy. Without a doubt, I'll return.

Room are spacious, but I request for a quiet room, and was given a room that had to walk almost 1km from lobby to my room which is at the end of the other direction. Another 1km walk to Sky Avenue with all eateries, indoor theme park etc. So tiring, as senior I had knee issue, requested for near lift but the reception said near lift noisy and face nothing. The view is awesome, so worth it and don’t encourage those knee felt pain when walking. Hotel very basic had nothing, just a place to sleep.

Requested for high floor. Ended up with 5th floor and it’s in the VALLEY WING!! Such a long walk from the main lobby!! With elderlies it’s definitely unacceptable! Will never come again!

booking comes with return cable tickets for 4 pax but i was unable to redeem as the staff at the cable car counter would not honour it. this is despite the hotel reception staff said that i just need to show booking voucher to cable car counter to redeem. end up i have to pay for the cable car tickets.

An enjoyable family trip with many entertainments for families, shopping, gaming centers and theme parks. But it is the cold weather that we are excited about.

Location was really convenient for those visiting and enjoying the theme parks. Thanks to Karan (housekeeping) who ensured our room was clean and tidy with necessary supplies replenished. He was quite polite, kind and punctual. Front desk service was average with apparently low manpower as the request made via calls were answered after long time. Hotel amenities were average but it matters only if you stay in hotel throughout. For us we spent most of our day at theme parks. The valley view with a balcony in our room made our stay more memorable.