Sky Retreat Genting Highlands

The good: The room was overall clean and the toilet was clean too. The water pressure in the shower is decently strong. Fresh sheets and pillow cases were provided, and the pillows did not stink like in many other hotels. The location is great (an 8-minute slow drive from First World Hotel), the check-in staff was friendly and so nice, and the wi-fi was fast. There's free parking (You will have to take the lift from the parking building to the 7th floor, then walk over to the tower you're living in, then take the lift in that tower to the floor you're staying in). Also, they provide complimentary bedroom slippers, shower gel/shampoo, soap, toothbrush/paste, vanity kit and razor. They have convenience stores and a few restaurants in the complex, so you won't go hungry and you can always buy your necessities just a few steps from your room. The bad: The toilet door was creaking terribly, waking up your roommates when you go to the toilet in the middle of the night. The floor was very clean but also rather slippery from the floor detergent used. The water leaks out from the shower cubicle when bathing, so put your floor mat further away from the door when bathing so it doesn't get wet (same distance as the toilet bowl). The hot water does not run continuously - if you have a fantastic super hot shower for 15 to 20 minutes, the water will become cool and you'll have to wait another 20 minutes before the hot water tank heats up and you can have another fantastic super hot shower. And the pump that supplies water to the tap in the room sink makes a horribly loud sound whenever you switch it on and off. Conclusion: I paid less than RM100 to stay in this room so I think it's definitely value for money. Love the location - it's higher than the Genting theme park area, cold and misty. Will come back again next time.

Thanks for the free upgrade. Everything was great. However, upon check in we found a few used tissue paper just besides the bed. Hope that the housekeeping team can do more thorough cleaning when customer check out.

Free upgrade to Wyndham Ion Majestic, overall is good. Only not much choice for foods.