Ion Delemon Premier Suites Genting

Bath towel and bath mate not provided need to ask n request from host mapple home.food and beverages was good but like euro price.bedsheet was stinky n got itchy.

AVOID AT ALL COST. If you are reading this, take note that this is a scammy listing. This is NOT THE HOTEL ITSELF, it is actually some kind of illegally self run establishment, whereby it took me 1 hour 15 minutes to locate their parking, went to the hotel lobby, and get told that the booking is not in the system. Turn out they are just illegally running this "hotel" in a carpark (took me another 20minutes going through crowded lifts through 3 buildings which are messy on it's own) and in the end I have to get the key from a hidden corner in a dark parking, almost make me feel like I'm part of some drug dealing syndicate. In addition, they ask for an exorbitant high deposit of RM 200. Do take note that the charges of the room is actually same price as the official hotel by Grand Ion Delemen. Their room is not well maintained also. The bedsheet cover is dirty and old, everything is run down, and the water heater is the worst I've seen. They are using some cheap water boiler tank, where it requires 30 minutes to boil the water for a hot water supply of less than 10 minutes. I reached hotel at 7pm, successfully get into my room at 8.30pm, and by the time my families have showered (3 of us) it's already 10pm. The whole night is wasted just like that and ruined our original plan. Oh also did I tell you? Car park is RM 20 per day. If you go to the official Grand Ion Delemen, the parking is waivable, but not this scammy listing. The whole experience is terrible. Nothing good out of it. I'll be reporting this to MOTAC Malaysia. Can't believe this thing is happening.

Bedsheets and pillow cases were very dirty, doesn’t look like it’s been changed from previous occupants.

Quite a distance away from Genting Highlands but is comfortable for family stay as it comes with dining and living area in an apartment settings. Check in process is easy but bear in mind the parking fees per night is Rm20. Overall good stay.

The room was big and there is a convenience store close by. Overall it's acceptable

Recommended. Very clean n nice view. Will come again. Restaurant below building and level 7 . Not that much but ok. Very near to genting too. Toiletries are ok too. Only need to buy your own mineral water.