Harry's Home Hart Bei Graz Hotel & Apartments

Wir buchten bereits mehrmals dieses Hotel für eine Sportveranstaltung in der Eishalle Hart bei Graz; vieles ist für uns im Vergleich zu anderen Hotels gleichwertig; aber das Personal ist besonders bemüht und daher kommen wir gerne wieder...

It was a good stay. Room was large enough for me, I travelled by myself. Staff was friendly also. Very clean place. Breakfast was good enough.

Clean rooms well set up with lots of room for our family. Kitchen and fridge well equipped for preparing breakfast and lunch. Very pleasant environment with great walking and cycling trails very nearby. Right next to a bus stop with convenient service into Graz. Outdoor parking for our car with bikes on top. Great value for money.

I got a cold due to no heating in the room. (middle of January). Next day I complained and got assurance that they will fix it by the evening. They did nothing. No replacement room was offered, even though hotel is half empty. No extra blanket in the room. I could not ask for one, because reception does not work after 8PM. It was horrible, not more than 10 degrees Celsisus. Apart from that: No maids? Nobody even collected the dirty towels or made up my bed. All I have got for breakfast was a small butter and jelly. The second day, they even forgot to bake/buy any bread for breakfast until it was too late for me as I had meetings in the morning. So, cold and hungry... Do not go there

Our stay was nice. The room was clean, but there were some things missing, like soap and other things. Fortunately the hotel offers access to toiletries for all guests, so you don't have to contact the receptionist. The location is great, quite a few shops accessible by walking. There is a nice restaurant in the hotel structure. The kitchen was okay, but the utensils and dishes were a little dirty. The bed was comfortable. The balcony doesn't have any barrier between the other room's balconies so you can see other guests.