Usuario invitado
9 de agosto de 2022
Let me start by saying that this resort looks great. Amazing views. I am here for a friend’s wedding and many of the guests here at the hotel are as well. When we arrived to the gate, which is a bit remote btw, no one answered, which left us a bit worried. Mind you it is about 97 degrees F with high humidity. Eventually we were let in to the property after calling their phone line several times. When we get to the property all seems well, although we were never offered any water or a cool beverage. We brought Our own champagne and asked for ice, which we were told “we don’t have because of water issues”. We got to the room, upstairs, which was about 100 degrees because they didn’t have any air conditioning running. They have one small air conditioning unit in the room which sits in a divided entry way. We turned it on max immediately and hoped for the best. This was a bit frustrating after a two hour drive and wanting to take a nap from jet lag. After about an hour and a half I discovered the AC did a great job of cooling the entryway, but not the bedroom. We went to a welcome dinner at a property next door and I came back to the property to retrieve some things. To my surprise, the key fop we were given to open the gate didn’t work. I tried pressing the call button and calling the number listed on the sign. Nothing worked. So after 20 or 30 min someone drove up behind me and opened the gate. I went back to the room, which was still in the 80s to 90s to retrieve my things and return to the dinner. I drive down the long driveway, and the gate doesn’t open. Now I’m trapped on property with no way to return to my friends. Luckily my travel partner was able to ride home with another guest who is staying here. I feel very lucky there were other guests from the wedding, otherwise I may have never been able to get back to my room. So I returned to the room which only cooled down somewhat when I was able to open the bedroom window, as it was somewhat cooler. There are no fans within the room so I got about 3 hours of sleep lying on a bed sweating throughout the night. We are staying another two nights but not sure about that since I can’t stand another two nights of sleepless sweating.
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