Lee valoraciones de usuarios sobre hoteles en Gatlinburg

Hampton Inn Gatlinburg Historic Nature Trail
4.3/5104 Comentarios
We had stayed at other Hampton Inns where the rooms, housekeeping and breakfast were far superior. Our room was okay except for the sticky carpet, who knows what was spilled and never cleaned. Housekeeping was modified where towels were exchanged and trash emptied. One housekeeper even asked if we needed service. Doors slamming by neighboring guests at all hours was not easy to tolerate. Breakfast was not good. Guests would use one utensils for the meat, potatoes and eggs so some of each was all over the others. Having an egg allergy, I was never able to have the hot items due to this. Then the Bread and English muffins were limited one day and the selection all week was poor, not what we were used to at other Hampton Inns. The manager and front desk staff were very pleasant and helpful. Overall it was a disappointment from stays at other Hampton Inns.
Hampton Inn Gatlinburg
4.3/597 Comentarios
I would love to give the hotel 5 stars instead of 4. Allow me to explain….Our check in was super smooth. Everyone on the staff was courteous and professional to a fault. Our room was clean and quiet, and the maid service was excellent. Beds were comfy too…..everything you’d expect from a Hilton. And it was close to several great restaurants and all the downtown shops and activities. However, during our entire stay, we could not get on WIFI due to the room’s 2nd floor location. To their credit, they tried to help by giving us a special promo code to sign on, but no luck. Our room also had a balcony that faced the creek. Our last night, we stood on it and watched an enormous bear wander around directly below us. Pretty cool. But it appeared the balcony had not been swept or dusted in some time. Our chairs had dirt on them and the railing had spider and cob webs throughout. Certainly not a deal breaker, but not quite what I’ve come to expect from Hilton. On one additional positive note, the free breakfast was really quite good. And compared to the money you’d spend next door at Crockett’s, it was a real gift. Make no mistake about it. We’d stay there again in a heartbeat, but we simply think the Hilton standard was just a little “off” and we’d suggest making sure the balcony is at least dusted and swept before a guest checks in, and perhaps a WIFI boost for those rooms that struggle to maintain a signal cleanly. If I could give 4 1/2 stars I would! We truly did enjoy our stay!

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