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Lee valoraciones de usuarios sobre hoteles en Garmisch-Partenkirchen

Mercure Hotel Garmisch Partenkirchen
4/554 Comentarios
My overall experience with this hotel was bad, unfortunately. Even before my arrival. By mid-October, I booked and paid in advance a 2 nights stay at Mercure Garmisch-Partenkirchen, from the 1st to the 3rd December. A couple of weeks later, I realized that I made a mistake with the dates, since the right dates for me would be from the 8th to the 10th (the weekend afterwards). I contacted both the hotel (which took a long time to answer) and the ALL/Accor customer support and asked to move my reservation (already completely paid!) 1 week forward, also 2 nights, also from Friday to Sunday. After a few more days, I received a final answer from Mrs. Eva Binder (Hotel General Manager), wrote me that the rate I chose was not flexible and not refundable, that she had “hands bound” (her words) but I would be offered 15% discount for a reservation in my desired dates, as a gesture of good will… Let’s put this into numbers: I had already paid 160,20€ in advance and the hotel already had the money! But since the hotel refused to move the dates, if I would make a second reservation, I would probably have a discount of 24€ (if I would achieve the same rate), but would still lose the paid 160,20€... Based on this scenario, I had no alternative than to stick to the originally booked dates. This was not what I expected after 12 years of loyalty to the Group, and have reached Platinum and Gold membership levels (currently Gold). Before driving off from home, I tried to do the check-in online, as I always do, but even this was not working. When I arrived at the hotel, the reception from the staff was somewhat cold and suspicious. They could not find my reservation, even when I showed the booking code on my phone. It took minutes until I got a room (I was even invited to sit down and wait), and the receptionist then came to the room with me to check if there was someone already there (!)… Never had this situation before. I presented my membership card (it is still a Platinum, because when I moved to Gold, I never received a new one). This should have dissipated some tension and should have triggered a welcome drink automatically. But neither, nor. Then I asked the receptionist about my welcome drink (due to my loyalty level), and he said he was busy, but I could get it later. I allowed a couple of minutes and went to the reception and got the drink, when a power surge happened (of course this has nothing to do with the hotel, but the system went down and the search for my reservation could not take place – therefore, I went to sleep). Please note that the power surge was about 15 minutes after my arrival, therefore cannot be used as an argument for not finding my reservation, even after showing its code. Next day was a normal day for me (in the morning I asked if they found my reservation, and the answer was yes – that made me feel relieved and I thought finally everything would be ok.). But in the evening, I went to the reception and asked for recommendations
Dorint Sporthotel Garmisch-Partenkirchen
4/5102 Comentarios
The place is like a small village with buildings scattered across a large area. The ground is neglected (camp grounds like) and poorly lit and difficult to navigate in the dark. There is not much of any service offered when checking in. The overall service is not bad but definitely not a good one. When a guest asked during breakfast if he could take just coffee to go, the answer was that it was NOT POSSIBLE. While one could see that the grounds were under some construction, it was very disappointing that the entire place looked neglected and we didn’t see anyone attending to any part of the outdoor. The entrance to our building was covered with a torn outdoor carpet and locations of room numbers were left for us to guess. Our 123 room was one level downstairs, while the room in the entrance was 132, go figure the logics. No A/C in the rooms and it gets pretty hot and sweaty during the night. The rooms are nice and very spacious while the bathroom are very tight and difunctional.The bathtub is deep and elevated, which makes it difficult to get in and out. The place overall is not maneuverability friendly and there is a lot of walking to get to the room. They do not allow you to drive into the grounds for luggage dropping. Breakfast buffet was very nicely stocked while the layout of the buffet was disfunctional although the space is very large. People were stepping over each other in the different food lines while the seating area was large enough to accommodate twice the number of guests. Overall, there is nothing to make this place a “go to place “ but if no other choice. It is not a bad one. I would not recommend the place for any specific attributes.
Aja Garmisch-Partenkirchen
4.2/556 Comentarios
Experiencia horrible, en términos de mi segundo día de estancia y mi experiencia en el restaurante. El hotel es un hotel con una habitación muy agradable, pero no hay nada que pueda hacer. Me descalificaron desde el tercer piso del círculo interior hasta el cuarto de vista de la calle, después de que me quejaba del ruido de la calle, la recepción del hotel me descalificaron aún más desde el tercer piso hasta el primer piso una habitación en frente del edificio. No sé qué decir, después de decir que soy un dormitorio ligero, realmente necesitaba esta vacación que pagué y merecía. En el final pagué un suplemento para actualizar desde el tipo de habitación estándar de Mountain View hasta el tipo de Suite Junior. Y después de todo, aunque no estoy recibiendo una suite junior real, me alegra que después de todos estos problemas que he pasado, finalmente tengo una habitación que es bastante para mi sueño y un lugar para mi vacaciones :) Así que necesita saber, tienen un número muy limitado de habitaciones que son buenas para unas vacaciones. Y nunca sabes qué habitación te asignarán. Ellos tienen un tercero y un entorno tan diferente para todas sus habitaciones.
Riessersee Hotel
4.5/574 Comentarios
La ubicación es excelente en las afueras de la ciudad, pero fácilmente caminando de la estación en verano/autumn, sólo conozca la marcha hacia la entrada - hay una alternativa! El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad
Hotel Klosterhotel Ludwig der Bayer
4.4/551 Comentarios
Ettal as an area doesn’t have a lot to offer. We wanted to go up the tallest mountain in Germany and this was a convenient stop over hotel for that purpose. as the drive to the mountain wasn’t far. The hotel is fairly large but rather dated inside. The young lady on reception was cheerful and her English wasn’t too bad and she tried to help us. However, on the first night we ate in their restaurant and the servers spoke no English, no menus in English and were fairly unhelpful The food was pretty average. The hotel has a small bar near reception but everyone seems to drink outside the front of the hotel where the public can come in also. The room was big and comfortable but the whole atmosphere of the hotel is it needs a refurbish.

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