Usuario invitado
29 de agosto de 2023
We've just returned from our 3rd visit here. Arguably one of the most attractive hotels on this shoreline, with beautiful gardens & far reaching views out across the lake. Rooms are very comfortable, food is excellent, staff generally very pleasant and helpful. We have a couple of criticisms / observations which is why our review is not 5 stars. We love it here and are already planning to return next year. But, for a 5 star hotel, you would expect more attentive pool service and certainly to be available from 9.30am / 10am. The hotel appears to be family friendly, but this is not clear to most guests who appear to be annoyed at children in the pool. We have a 6yr old Son, who lived in the pool or the lake for 6 days almost! There were many guests that appeared to take offensive at my Son and others playing nicely in the pool; perhaps this should be made clear to guests that this is not an 'adult only' hotel; there are plenty of those hotels in / around the lake.. Finally, just a minor grumble, but the absence of plug sockets in the rooms is a little frustrating. Can't wait to return in 2024.
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