Hotel Royal

The hotel is a great base from which to explore Lake Garda. Yes the decor is a little dated but the rooms are a good size and are clean and comfortable and tended to daily. The food is plentiful, tasty and offers a good choice, both at breakfast and in the evening. Snacks are available from the bar. Speaking of which, the bar and reception area is ideal, welcoming, comfortable and a good size so everyone can spread out during the day and at busier times such as the evenings. One night we had live music and there was plenty of room for dancing without being on top of those who just wanted a drink and a chat. Worth mentioning the cocktails (pina coladas well worth trying), all reasonably priced. The pool is an asset, very clean and also a good size and depth. The team at the hotel are all very welcoming, attentive and very friendly, working exceptionally hard to ensure you have an enjoyable stay. Happy to recommend this hotel and look forward to hopefully returning another year. Thanks to the team for their hospitality.

A hotel in desperate need of some tlc and new staff. Gave it 1 star as I can't give anything less. Room was a good size (that's the good point). Sheets were clean, towels were the same thickness as the sheets! Plug sockets old style and not many of them. NO REFRIGERATOR. Bar staff don't know how to count, wrong change given and they argued the point. Dining room was awful, food was luke warm at best, Hot plate either not turned on or on lowest number. Ran out of items regularly, no English tea for more than 4 days. Meals had to be ordered and you were shouted at if you didn't fill the form in! Told where to sit and not allowed anywhere else. If you arrived late you missed out. Everyone had to wait whilst they served the pasta course to sveryone at the same time (sometimes over 30 minutes) and dripped it over you. And their attitude was appalling, plenty of training required. I could go on, but I won't. Swimming pool doesn't have a shallow end totally unsuitable for children and glasses allowed around the pool. Overall an awful hotel and should be avoided at all costs. Complaints made to management who were simply not interested. Why anyone would want to return there I don't know. I've run a busy b&b for over 10 years so have experience, thank goodness were weren't like that.

I can honestly say this is the worst hotel I have stayed in. It is stuck in the 1970’s without being updated. Our room was not clean, sheets were dirty and bathroom had not been cleaned. Paint peeling, hole in wall, wardrobe had lumps out of it. Torn bedspreads. Reported to reception and was given clean sheets to make the bed myself and given cleaning products to clean bathroom myself. Dining room very crowded tables for 4 meant for 2 people. Very noisy. The hotel grounds are very uneven definitely a trip hazard Given 3 stars but should be 1 star. Whole holiday spoilt by inferior hotel. Sorry can’t say anything nice about this hotel