Gudauri Loft Hotel

第一次住要水需要收費的酒店 前台讓去餐廳買 差到爆炸

Hotel as a place, not bad, but in complex with attitude, atmosphere 3 out of 10. Room was nice, but very noisy. From 7-8 morning I was feeling like i sleep outside. Not soundproof at all. In restaurant I got dry pork meat, which have to be impossible with dry potato and potato wa cold, meat hot, but it’s dish which have to be cooking together meat and potatoes. Not much choices of food in restaurant, and almost don’t have georgian cuisine. If I go to Georgia, for sure I wanna try Georgia cuisine, pizza I can eat everywhere. Restaurant supposed to work till 12pm, Food u can order till 11pm. We came at 10.45pm to the restaurant, staff said it’s too late to order food, but same time light was open everywhere and restaurant was prepared for close. Even drinks it’s was impossible to get with this cleaning and closing atmosphere. One receptionist said he is don’t care about guests in the hotel, and he is only receptionist. Then I don’t understand what he is doing in hospitality, he has to change job in this case. Only one receptionist was so cool, he is speaking only georgian language and English. So bad that I don’t know any names of them. Some of staff in spa, so rude. The way she is talking and acting. The only one amazing thing from the hotel, it’s swimming pool outdoors, but even it from 9pm, staff close heater. For my question why? They start to make from me stupid and said that weather outside getting more cold, that’s why cold pool. It’s was only -6, then when it’s will be -15, it’s will be ice in jacuzzi with hot water?I felt that water from pipe coming cold. And this was same during 2 days, 9pm close heater. I have feeling like owner has amazing big hotel with a lot of activities, but he doesn’t know how to make businesses and choosing staff. In this hotel amazing only swimming pool, but to pay big money only cos of this, I don’t think it’s have a sense. I hope u will make some work with staff and u will fix all this minuses. All atmosphere starts from the staff and attitude. U can have most amazing place in the world, but if u have a pure service, people will not comeback to this place and will not recommend it to no one. Best of luck. Everything only by facts.

Great service, wonderful spa, excellent/convenient location. Good breakfast. On the downside, the mattress was a bit old and lumpy, and there is no automations to save energy. But all in all we had a lovely experience and the staff was very helpful.

Excellent hotel, pleasant and inviting. The icing on the cake is the hotel's ski equipment rental shop, run by Sergio. A very special man who really helped me after my son's injury and the loss of the snowboard by the medical team. Thank you Sergio I'm sure we'll see each other again in Godauri

Great hotel, very friendly staff, clean, comfortable rooms, and easy access to ski rental and the slopes. Includes a nice spa with a sauna, heated pool, and indoor/outdoor jacuzzi, plus a really great restaurant whose breakfast is generous and varied.

We had a nice stay in Gudauri Loft. Would like to highlight Gudauri Loft Rentals for their great equipment and professionalism. Sergio was very helpful, and took care for everything for us. If you need to rent ski equipment in Gudauri don’t hesitate to approach Sergio for the best value for money option.