Sinbads Hotel & Suites

The hotel itself was OK. My room was comfortable and I could walk to restaurants and the Smallwood Arts Centre. I did not enjoy the breakfast. There was only a limited selection of items, most of which I do not eat. (I do not eat bacon or sausage and I prefer my eggs boiled or fried.) The best thing on the breakfast buffet was the toast. But on my second day, there was no toast when the breakfast service began. O had to watch the area to see when the servers finally brought out the toast.

The hotel I usually stay at in Gander was sold out, so I ended up staying at Sinbad's this year. I was pleasantly surprised to be upgraded to a suite which gave me a lot of space, well more than I needed. The hotel interior has a dated look as other reviews have mentioned, but I was very comfortable and the staff were all lovely. An advantage this hotel has over others in town is that its location is more central and so there are more places to go that are within walking distance. I saw a lot of complaints about the breakfast but that wasn't important to me; I always like to have toutons for breakfast at the Bread Box which is in the plaza across the street. The only problem I encountered was finding a parking space after coming back from a show late at night. Since I knew I'd be leaving at around 4am the next morning to head to the airport, I took the liberty of parking somewhere that I'm not sure I was meant to.

This place needs a total remodel. Staff is doing their best to accommodate, but it appears Steele group has overlooked this place in favor of their other hotels, namely The Jag. Don't fall for the free breakfast. It's not the same as the picture in the hotel. Scrambled dry eggs, over done bacon, pre buttered toast, cold roasted cubes of potatoes, canned fruit. Yogurt was in a big bowl. Not worth it at all! Housekeeping is available every other day. A tiny bottle of shampoo, mouthwash, but not hair conditioner available. Towels were limited. The restaurant food was not as described on the menu and no way worth the prices asked. Seriously would not recommend this place.

The room was ok, bit outdated. Carpet and drapes could do with some upgrades. Old, old plastic flowers in the hallways are absolutely begging to be thrown out-please do so-pitiful! Biggest issue was breakfast. We had friends from the US with us-first time to Newfoundland. We went to the dining room; it was full, we were in a line-up out the hall. A waitress told us we could go to another dining room, Salon A. We went there and the buffet containers were empty, except for a couple pieces of dried-up toast, 3 or 4 sausages, long gone cold, scrambled egg container was empty. The waitress couldn't tell us if there would be more food coming or not. No food arrived. We could not believe it! Why direct us there if there was no breakfast to be had!! The waitress in that second room tried to explain that they were full and there was "a baseball tournament going on". What that had to do with the hotel not being prepared for a full house was not understandable. The hotel management knew how many guests were booked and obviously were very ill prepared to service those guests. It was pitiful, and to say the least, very embarrassing for us who were with out of province friends. A very poor impression! This is not our first experience with this hotel's poor service. We have gone for dinner there in the past and had the worst meal we have ever had-service wise and food-wise. I won't go into that in this post; just suffice to say, this is not our first poor experience with Sinbads. We will not return.

Clean, comfortable rooms, quiet accommodations, but the layout is a little "maze"-y. Otherwise the hotel is central, and within walking distance to most Gander attractions. Nothing overly fancy schmancy, but it provides your basic hotel comforts.

We arrived after four, couldn't check in. They weren't ready. We called to inquired about places to eat. Were told they had a fine dining restaurant in the hotel. We tried to call to make a reservation...it does open 'til five. When we finally got in the restaurant was fully booked. The front desk should know this. The bar closed early so did the restaurant. Won't ever return. Our friends canceled their reservation for the return trip.

In serious need of a refresh. The positive reviews I see leave me puzzled. The hallways smell and have dusty fake plants in 70's planters. Our room has a view of a wall....about 2 ft from the window. The included breakfast was tasteless and very limited. Not at all worth the cost. Stay somewhere else.

My husband and I stay here a few times a year. We always enjoy the comfortable rooms and friendly staff. I the past we particularly enjoyed the hot breakfast. Unfortunately, we were very disappointed this time. We were told that breakfast was available until 10:00 am so we arrived at 9:25. Our server let us know that it was a buffet. While there was bacon, sausage, eggs and hashbrowns in the chafing trays, they were all Ice cold and inedible. There were no tongs available for the bread. We had to reach into the bread box with our hands. There was a large bowl of yogurt with one spoon in it laid on the table. It was not on ice, so it was warm. There seemed to be no regard for reducing the risk of food borne illness and transmission of germs. A bottle of hand sanitizer at the entrance to the buffet would help mitigate some risk. I would have mentioned my concerns but the server did not return to our table after serving our drinks and there was nobody at the front desk when we checked out.

This is a very nice hotel. The reception was a bit dated but the rooms have undergone renovations and are modern. Comfortable beds. Very, very clean. Awesome hotel. Friendly staff. Breakfast was delicious and included with the price! A great place to stay in Gander.