Wanda Momoland Changbai Mountain

We book a room with 3 beds for 4 persons (1 child) The room a bit small for 4 persons. The bed is good. The aircon can not adjust for cool condition indeed it is a heater air con. When We went on 1-4 March 2024, when we enter to our room we feel uncomfortable because the room temp is so high and the window can open only a little, outside the room also very warm. No wind, no air movement so we turn on the aircon fan then the hot wind flow. So we shut down the hot aircon and borrow a fan from the hotel. Everything other than the warm room was nice, the hotel is beautiful, the staff are helpful. Manager tell me that all room booking weather you book with any agency are come with the ski, onsen and water park free package. You need to go to the ski center and show your passport and deposit money (2000 plus 40 rmb) to get ski card for using the ski facility. If you want to use outdoor onsen you need to bring swimwear and go to Wandajin and show the package paper you have got while checkin. You need to pay 10 rmb/person for using the locker and the towel. The process as same as water park. The breakfast is impressive.

定momo主要就是看中酒店的佈置適合小孩子，沒想到服務更絕！ 還在去酒店的路上就接到了賓客部-王經理的電話，提醒我們今晚要入住，還主動給我們兩間房都升級成了主題房，準備了歡迎水果（有蘋果，獼猴桃，香蕉，橘子，每一個都特別甜，不是那種隨便應付的水果）孩子特別喜歡吃蘋果，第二天又厚着臉皮問王經理要了蘋果，爽快的答應了，還能拿去2樓餐廳幫忙去皮切塊，服務特別好。 在入住的3天時間裏，一直在麻煩王經理，問這問那的，王經理都幾乎秒回，有問必答，比如漂流哪裡定，挖人蔘怎麼去，哪個店好吃，要去哪幾個地方怎麼排序比較好之類的。辦入住的時候王經理也在現場，幫忙教怎麼綁碼。 餐廳服務人員也都很友善，因為孩子肚子不舒服，所以沒辦法去餐廳用餐，直接和餐廳服務人員説是否可以打包點饅頭粥，二話不説就給我們找打包盒和紙杯。 酒店一樓有3個洗衣機和3個烘衣機，旁邊準備了洗衣服用的所有東西，這點非常好，而且都是免費用的。 提一個稍微有點覺得不方便的地方，就是房卡的使用。它不是常見那種直接碰一下就能開，而是一定需要卡的方向放對（小箭頭朝右上方）然後塞進去拔出來顯示綠燈才能開門。一開始沒搞清楚一直開不了門，後來習慣也還行。 總之，就衝著這服務，也非常推薦大家來萬達住momoland！

這次邂逅如夢似幻的長白山，我選擇下榻Momoland酒店開啟愜意假期。踏入大堂，極具巧思的裝潢設計瞬間抓住眼球，前台工作人員臉上洋溢着燦爛笑容，親切的問候如春風拂面。尤其要誇讚接待我們的王經理，服務細緻入微，微信消息總是第一時間迴應，全程像貼心管家般守護，讓我能盡情沉浸在度假氛圍