Quinta da Casa Branca

Had a week here in early June. The hotel is lovely in manicured gardens. We stayed in 305. The room was on the second floor. Stair access only but no issues for us. The room was lovely, comfortable beds, spotlessly clean, great shower and bath, loads of amenities and cleaned every day. The bed was comfortable. AC was efficient. The balcony was a great place to chill. Breakfast was great with good buffet and hot options available. All catering and housekeeping staff were very friendly and welcoming. Partner said the spa was amazing. Massage was the best. People with mobility issues may find some aspects difficult but many rooms are on the ground floor although there are steps in a lot of areas. The one minor gripe would be that the fridge in our room was small and inefficient - that was the only minor issue and everything else was great. When checking in we were met in reception by a lovely young lady called Jennifer who showed us to our room and explained everything abount the hotel we needed to know. We also asked Jennifer to recomend some excursions and we did a day tour of the west of the Island and a easy walking tour - both were exactly as Jennifer described, she is a credit to the Hotel. Thanks Jennifer! We used taxis into Funchal a couple of times and this is a 7 - 10 euro cost depending on times etc. Loads of taxis were available at the times we needed them. Its a pretty easy walk but the hill up to the hotel can be a bit brutal after a day out with food and beer. Loads of food/drink options within walking distance though. This hotel is not a lively party hotel but I'm not sure that Madeira is that type of holiday? Overall we had a lovely relaxing week at Cassa Branca.

As everyone has said, immaculate, overwhelmingly beautiful gardens, great staff, excellent food, clean and very well serviced throughout. We had a garden suite, which was bigger than we expected and beautifully furnished and maintained. Booked bed and breakfast - bed huge and very comfortable, breakfast consistently great, with plenty of variety. Would return and recommend without hesitation. Probably not one for families with teenagers or younger children, but fabulous if you like total relaxation in perfect surroundings. I read some comments about "unsuitable for those with mobility issues". Unless you are in a chair or needing a wheeled walking aid, I think most folk will be fine. There are crazy-paved paths and some steps throughout the gardens. I walk with a stick and had no issues. Here goes the hyperbole..., without doubt, the best couples, holiday hotel I have ever stayed in.

We are currently staying at this hotel. There is only one word to describe it, fab u lous! Food excellent, quality of service superb, hotel room clean and beautifully decorated. Only one small area that could possibly be improved, when breakfast area is full and there are no tables available there needs to be a contingency. This hotel deserves its 5 star rating!

Absolutely stunning hotel that you would never know was close to traffic. The gardens are beautiful and the staff are extremely helpful. The breakfast has a good array of choices and is kept well stocked up. The lunch and dinner options are great and the bar is busy and quiet all at the same time. We were scuba diving most days so had a steep walk down to the dive centre and a tiring one back up but wouldn’t have chosen differently even if we’d realised how hilly Funchal was! It’s is close enough to the centre to walk to and there are plenty of taxis if you can’t face the walk back. We only used the pool once but it was lovely and the table service for drinks etc is a great touch. Would go back in a heart beat.

Having visited the Quinta many times we chose to stay again to celebrate a special birthday. This was the first time we had visited at this time of year and the flowers and trees were just as impressive as at other times of the year. We stayed in a premium room and the service was outstanding. The hotel presented us with a suprise to mark the special occasion which was very much appreciated. The room was superb, the food in the restaurants outstanding and the setting of the hotel with it's Mannor House and arboretum make it a wonderful setting for any occasion. The staff are faultlessy attentive and friendly and make the holiday special. It is easy to walk from the hotel into Funchal or to use a bus or taxi. Similarly there are wonderful gardens to visit within walking distance.

What a wonderful place to spend a week. Lived up to its five stars and reputation. Wonderful gardens, rooms, and food. The biggest asset are its wonderful, friendly staff, from reception, house keeping and the many gardeners! Fantastic location too. Everything we wished for and more. A truly wonderful experience. Thank you all. Sue and Chris.