Hotel Baia Azul

Excelente hotel con excelente ubicación, servicio y comida. Lugar perfecto para unas vacaciones perfectas en Madeira.

Grievously overrated! I arrived at the hotel around 12:30 PM. Check in time is 2 PM. I ask if they have a clean room available. They said they can have one shortly, and to come back at 1. I come back at 1, and they tell me it's not ready yet, despite what they previously said. And now they say to come back at 1:30. I return at 1:30 and it's still not ready! They tell me to come back at 2, which would have been the normal check in time anyhow. I was informed by hotel staff through email that parking is 10 euros at night. But the front desk tells me its 13. Then they tell me they surcharge for EVERYTHING other than breakfast. If you want towels or robes, they charge you to rent those. They charge you each night to use the in room safe. What is it they don't charge for? A matter of fact... they offer me a complimentary welcome drink at the bar. I ask if I can get bottled water, and the bartender says the welcome drink can only be alcoholic! ***? You mean to tell me that water is a more expensive overhead for the hotel than alcohol? The final straw for me was when overcharged me for using the sauna. Yes, they charge for using the sauna or Turkish Bath too... It was supposed to be 5 euros per person, so we should have paid 10. And they charged me 14 instead. There is an older woman at the front desk who is particularly not helpful. I don't know why anyone would want to stay here when they nickel and dime you A la carte for EVERYTHING. The only positive thing I can mention about this place other than the location, is the breakfast. I will give them credit for serving very healthy and tastey food in the morning, but that's about it.

Hotel has great location, amazing view and pretty good rooms with balconies. The only thing is some problems with ventilation system in the kitchen so in lobby and in the main restaurant you can smell everything they cooked.

Great hotel The room we booked was not the basic room as shown on your site, but when we arrived at the hotel they said it was due to the price. So paid 24 more for nothing.

訂房時的相片有露台，但實際是沒有，今人大失所望，如果沒有露台我是不考慮此洒店！但其他設施及服務都非常好，晚上在洒廊或大堂可以聽歌飲嘢，很有氣氛，餐廳環境很好，可以看着大海食早餐，食物也很好味，職員非常友善。

Hotel bem localizado muito próximo do centro do Funchal. Boas instalações e disponibilidade dos funcionários.