Usuario invitado
15 de noviembre de 2024
The Reserve is one of the nicest/warmest hotels I have stayed. The staff is six stars. Each staff person knows your name, and goes above and beyond with service. Extras include an evening treat each night, different pillow choices, an escort through the airport, and more. Each restaurant we visited, we were warmly greeted with the best table. No question went unanswered (I had many) - staff was helpful with booking tours, hikes, spa, restaurants. Each room has its own deck with a good view. The hotel has many pools and restaurant options, and there are many good options nearby for food. Madeira is wonderful and there is no shortage of sights to see. I will definitely be back! I wouldn’t hesitate to book.
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