Premier Inn Preston East

房間乾淨，環境整潔，服務規範。是科茨沃爾德前往湖區自駕時，湖區的備選酒店。

We stayed for 3 nights and none of us hardly slept due to the ridiculous heat in the room, we were provided with a fan that just blew hot air around the room and didn't cool at all, I had been to the hairdressers prior to arriving, but was a complete waste of time and money as by morning my hair was dripping wet from the excessive heat. We left the windows open but because there were only the big thick curtains and no net curtains up at the window we had close them. As we were on the ground floor and everyone walking past could see in the room with the curtains open. Due to no air conditioning we unfortunately will not be returning to this hotel, which is a shame as its very near to an event we go to every year and usually stay for 3-4 nights, so we will have to look for an alternative accommodation for our next visit. During our very hot 3 day stay, there was no cold drinks available in the vending machine either, which made our stay and experience even more uncomfortable for me my husband and 2 children. We asked the man on reception who told us that there was no way of him filling it up, as it belongs to an outside company. With the bar closed at this point, my Husband had to walk 10 mins down the road just to get us all some drinks. Which we found very annoying as we had no where to keep drinks cold. The staff were all very helpful and friendly, I really felt for all the staff having to work so hard in that building as it is like an oven, and in desperate need of air conditioning.

Very short staffed, one person doing check in for rooms, check in for restaurant and serving tables. Food incredibly slow, over an hour for starters then 30 minutes more for mains. Breakfast was just as bad. When asked why a poached egg was taking more than 40 minutes, we were told some else had ordered before us. Do only one order at at time? One large, one small towel for two people. Road noise bad and room was extremely hot so needed window open. This is the second occasion in a year for us so will give it a miss next time even though staff were exceptionally kind and friendly.