Usuario invitado
31 de enero de 2023
Children intimidated in the pool I have never written a bad review before, but this place was so horrible it merits a first, to protect other families from this experience. Travelling through Italy and Germany in luxury hotels with our 3 young children (7, 5, 2) for the past 3 weeks we had wonderful experiences everywhere except this awful one. We really implored the manager to let us leave because we really did not feel at ease but he was not willing to waive the cancellation fee of 80%. Simply put: Do not go here with kids. This place is just horrible if you are with young children. The general age of people is elderly (70+) and most things are catered to them. Nothing wrong with that but it is clearly not for families with young kids, so they should not advertise this and should have pointed this out during reservations. The hotel is full with elderly people who don’t want children playing in the pool, children are not allowed to jump in the pool, splash or make noise. There is a relax area right next to the pool. Different people come up to them to intimidate the children, (one even went as far as shoving), leaving them crying and upset. We started filming the incidents after our 2 year old was pushed in the water and we found out some of their toys were taken away. [Read on...]
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