Hampton Inn Franklin/Milford

Chocolate chip cookies upon arrival. Beds were great - comforter very fluffy and soft. Clean, comfortable room with a refrigerator, microwave and coffee maker. We stayed by elevator but it was not noisy. Ice machine steps from our door on 2nd floor. Offers “Zero” name brand products for soap/ lotions and I really liked them. Plenty of towels and cloths. Highlight was breakfast! Two different kinds of waffle batter- birthday cake and vanilla. Real eggs (fried and hard boiled), sausage, potatoes, muffins, cereals, yogurt, oatmeal, fresh apples and pears and much more. Coffee was delicious. Leah- hostess and clerk was very accommodating, friendly and kept everything filled and clean. She was amazing really. We would highly recommend- no negatives here.

My third stay here having previously stayed in 2017 and 2018. We stayed here for 3 nights whilst attending the Patriots home opener. The plus points... great location for Gillette stadium. A nice 10/15 minute scenic drive through Wrentham without having to use highways. Close to plenty of shops and restaurants. Hotel and rooms were spotlessly clean. A few negatives... This hotel has received what I would call a 'partial' renovation. New carpets everywhere and room had been decorated but still contained the old dark wooden furniture which lets it down. Staff could have been more friendly too. Breakfast was not good at all. The room it was served in was FREEZING. No need for the AC to be that cold and the food offerings was nowhere near on a par with the other hotels we used on our New England road trip. We didn't even take breakfast here on the final day. Not enough choice and not good enough quality. I would probably stay again next time I attend a Pats game purely for the convenience but I would look at alternatives first. Wasn't as good as previous stays.

Room wasn’t ready early, which isn’t a surprise. Parking was plentiful. There are restaurants and convenience stores a short drive away. Room was clean, comfortable, and roomy. Bed was comfortable with four nice pillows and extra blanket in the closet. The shower was spacious and had shampoo, conditioner, and body wash. We didn’t eat on-site, but enjoyed the fresh cookies when we arrived. Would definitely return if in the area! Note: Digital key hasn’t worked in a while, per the receptionist—in case you checked in on the app. If you did check in on the app, make sure you mention it so they can find your booking upon arrival.

We had a King bed room with a small sitting area. The room was clean and roomy. The bathroom had 4 bath towels which we appreciate. The pool was closed. The breakfast was ample with 2 types of waffles and 2 waffle makers .There were renovations going on.

Decent stay. Might try somewhere else next time. We reserved a two queen room two and a half months early. We checked in right around 3:30, check in was “smooth” and easy. We got to our room, and there was one kind bed and a pull out sofa. No mention of this at check in. I called the desk and was told they were overbooked and “upgraded” us to a king room with pull out. Upgraded us from two beds to one? Our bed was comfy, the kid’s pull out was not comfy. There was a lot of noise in the hallway past midnight. The doors do not alleviate the noise! Breakfast was served right at 6 am, which was great, but breakfast wasn’t that great. Salty, dehydrated eggs and over cooked sausage was the highlight. Coffee was very good.

This Hampton Inn is a little run down along with the bedding and bath towels being quite worn. We stayed in the largest room which was comfortable, and housekeeping had it very clean. The Lobby and Eating Area were very clean and neat. The location is fairly convenient if Franklin/Norfolk is where you are visiting. The Front Desk Staff were amazingly friendly, courteous and helpful. So as far as service is concerned there is nothing negative to say. One big negative was the Hilton Honors digital key system was not working for the three days we were there.

Leah and Kyle are outstanding guest service Hampton Inn professionals! Leah assured me with enthusiasm and humor, during a pre-visit phone call, I would have access to a hair dryer and any other desired toiletry item during my stay with Hampton Inn Franklin. I loved Leah's positive energy over the phone. Leah's radiance was even more spectacular in person! She remembered our phone conversation and welcomed me and my beau with open arms and genuine kindness. Kyle is addictive with his ginormous, considerate heart. Kyle is FUNNY and the best cookie maker ever! Kyle attended to our every need and desire with joy! Kyle made our Hampton Inn stay scrumptiously memorable. Thank you, Leah and Kyle!

I have been conducting wine appreciation events at The Hampton Inn Franklin/Milford for many years with great results. The staff is always so helpful and the set up is perfect for our events. Recently we conducted a Different Italy class that was sold out. All the attendees were really impressed, not only with the class, but also with the venue.

I have stayed at this Hampton Inn before, first time 12 years ago and have stayed 3 or4 times over the years and my stays were great the reason I always choose this Hampton Inn and location. This 4 day stay was not enjoyable. This was a business trip an important one at that an to have a lousy motel stay didn't help. The staff was as helpful as they could be but it just wasn't what I expect out of Hampton Inns. Came back to my room each day and my bed was NEVER MADE, so linens were never changed,towels NEVER REPLENISHED so I had to return to front desk and request and get clean towels,I am not a person who expects anyone to wait on me hand and foot but I do expect the personal touch I pay for. Memorial day weekend holiday and even the pool wasn't open. All in all a very UNPLEASANT STAY.