Libertine Lindenberg

We stayed at Libertine Lindenberg for one night in June 2025. The experience was terrible, and we strongly advise all travelers to think twice before booking this place. 1.No air conditioning – unbearably hot at night Despite being recently renovated (in 2024), the room had no air conditioning at all. On the night we stayed, the temperature was over 30°C, and there was only a small fan, which did absolutely nothing. It was impossible to sleep. For a so-called “top-rated, Instagrammable hotel,” this is a serious infrastructure flaw. 2.Early check-out and rude handling The check-out time is 10:30 a.m., earlier than most hotels in Germany. We overlooked the time slightly, and were rudely knocked on the door. The staff told us in an unfriendly tone that we had 10 minutes to vacate the room. No grace period, no basic courtesy. 3.Unprofessional and sarcastic receptionist After checking out, we had an important online meeting, so we sat quietly in the public lounge area. A white female staff member kept making sarcastic remarks, like “do you love this place so much you don’t want to leave?” It was extremely uncomfortable and deeply disrespectful. Even as we left, she stood at the window and stared at us the entire time – a final gesture that felt openly hostile and utterly unprofessional. We work in education and healthcare, and travel frequently throughout Europe. This was one of the worst hotel service experiences we’ve had in years. We hope this review serves as a warning to other guests. This hotel may look good in photos, but behind the surface lies a complete lack of comfort and professionalism.

All the staff were really kind and it was a very nice stay. I was new to Frankfurt and they informed me of the place to visit. Vegan Breakfast was also nice. I want to stay there when I go to Frankfurt again!

Super nice!

とっても可愛いホテルでした。受付の人もとても親切で、とても良い思い出になりました。ランドリールームやキッチンもあり、無理で使えてありがたかったです！部屋も綺麗で清潔でした☺️

已經第三次入住了，但是感覺服務人員一直在更換，態度不如從前好，之前狗入住不用加錢，這次入住卻要收費，也沒有提前告知，如果寵物入住需要加錢，應該網站上要公佈才對。

我們沒有吃早餐，要我們付早餐費，感覺非常不好，管理專業水準太差，當然最後我們是不付的