Apolline

I stayed one week and decided to extend my stay. The service is quite good, and the staff is very keen to adapt to any situations. You feel more like at home than a regular hotel. The breakfast is my favorite part. It is personalized and the Maître D. takes note of what you eat and don’t eat. I really appreciated this service, that is quite rare in Martinique. My room had a private heated pool, large deck with 6 foot table, an outdoor shower and a very large bedroom. You really can’t beat that type of environment. You feel safe, in a secluded place so no one bothers you. Upon arrival, I had a very cute attention in the room. As I arrived for my birthday during carnaval, they had placed a flower bouquet, a cocktail and masks, goodies for carnaval. I can’t wait to be back! Thank you to the entire staff. You have been amazing.

Disappointing experience In this establishment you're asked to feel like you were at home - and you will! That is, if your home is a dark place where you're expected to do everything yourself (like lugging your bags to your room, moving place settings at breakfast or go get the cushions for the lawn chairs), where people are super annoyed if you intrude into their daily routine simply by existing in their space, where whether you'll be greeted or ignored is mood-dependent, where you communication is strictly used to ensure a smooth day for the head of the household and the comfort of the guest isn't a priority. We had booked a junior suite with a garden view here and were given a room without windows. We had to consider ourselves lucky to be able to change after two nights in this nightmare. The manager promised us to have our luggage moved during the day. Well, that didn't happen. The mansion itself is beautiful and breakfast is nice if you exclude the fact that every single day the table was set with only almost clean plates. The interactions with the staff varied between weird and unpleasant - there's certainly no sense of hospitality found here. The experience was very disappointing and we won't recommend this place.

Stay was wonderfully unique. Was like a bed and breakfast. Staff were very helpful. Don’t skip on the breakfast was a perfect way to start your day

What a place We stayed the 1 night before catching a cruise ship it was amazingly beautiful.

Exceptional service! I will be back soon.

This property has a stunning view of downtown. Day or night, you could just sit and enjoy it. The hotel also has quite an attractive facade when you drive in. The room was clean with the amenities and AC, which was good since the doors and windows had traditional slates (jalousies). Just make sure to request a mosquito net for your bed if possible. The mosquitoes were a nuisance in the evenings. The staff were really friendly and helpful considering my limited French. I appreciated their assistance. The hotel main lobby areas are in need of a refresh though. It is a beautiful property, but the furniture now needs to be updated or refurbished because for me, that was a letdown staying here. The other area that needs some help is the meals. I had breakfast and dinner, but they were ok. Breakfast was basic, although adequate portions. For the price of dinner, again, just a basic ok experience. You should rent a car if you stay here because in less than 10 minutes driving you can find restaurants, stores, pharmacies. Easy to navigate with GPS. Overall, it's a beautiful location.