Carlton Hotel

Truly awful hotel. Checked into room 12A and the room is like a sauna, impossible to turn off the radiator and apparently the hotels hot water pipes run through the room and it's not possible to shut these off. Impossible to sleep, complained to the receptionist who seemed uninterested and offered no apologies. Offered a room with a shared bathroom as a replacement which is not what I booked and they point blank refused to give a refund. This place has absolutely NO redeeming features apart from being cheap....avoid at all costs.

I enjoyed an excellent two night stay at the Carlton - my room was cosy, comfortable and extremely good value. The staff are very welcoming and a huge thanks to Phoebe for my excellent Full Carlton breakfasts (don’t miss out on the superb black pudding)!) which were served with a smile. I’d thoroughly recommend this hotel whatever your reason for visiting Forres. 👍

Friendly & central hotel in Forres. Parking very close by. Bar in hotel has entertainment some nights and it’s nice to get the feel of local people. Room was comfortable for our trip and we had no issues during our stay.

Last minute Telephone booking with really helpful and friendly staff. Excellent room rates in a very clean comfortable and large room. Personal touch with a lovely welcome letter and complimentary drinks and sweets popped outside our door that night 🥰 Breakfast service was excellent and the full Carlton hit the spot for our journey home . Wasn’t expecting much due to the low cost but was delighted with every aspect and would defo stay again.

10/10 service, especially from the young lad with the slipknot tattoo, he had a brilliant personality on him and he really took alot of time to explain to us local tourist attractions, and he knew alot about his whiskey which we did go and visit alot of the places he mentioned and absolutely loved them! The rooms were practically spotless so massive well done to the cleaners aswell!! Unfortunately I didn't meet any of the bar staff but I'm sure they would've been just as lovely! Overall the service and staff in here are absolutely amazing! Would definitely recommend!

Arrived at this hotel shown to my room, which lacked comfort and maintenance, all night the window rattled (very Big Window) the plug in the sink was broken away from chain, I had to share a bathroom with 2 other rooms (which I already new on booking) in the bathroom it to was terrible state . 1 Again sink plug and chain broken , shower didnt seem to work , and when using the toilet .. the seat was loose/ broken terrible dangerous ,experience. Breakfast time I ordered a bacon roll , bacon under cooked , also small teapots when i took lid off they were all stained and unclean, i settled for a teabag in cup I met a member off staff who said he was the chef......... well you wouldnt have known by the way he was dressed ,you would have thought he was a workman off the street not the way a chef should dress couldnt wait to leave and I wouldnt recomend. the chef? served another table there breakfasts and was still dressed in same clothes from day before.