Hotel Terme Providence

Well firstly if you are English I would think very hard before you visit. My first encounter with the older lady with glasses was terrible,I asked why there was no water available to refill my water bottle and why water was not free as in other hotels(2.50 euro for a small bottle) she looked at me and asked me to speak in German as she apparently did not understand English. Well that summed up our visit, English is not understood apparently with any staff,they should update that fact and say that only German and Italian are welcome. The room was Horrible dated and dirty,The shower door was broken for the duration of our stay. The bed was uncomfortable and we got bitten by bugs,no Loo rolls left on occasion and also no shower gel or soap. The food in the restaurant was at best poor and the potatoes from the garden of the senses as described on the menu were served every evening. The inflexible dining option was like eating in a care home and it was a bit like Faulty Towers. Breakfast cold scrambled eggs and vile cold bacon.No hot food was available at breakfast at all if you are not keen on a continental buffet then hard luck. Bar service was slow and some of the female staff had a definite attitude problem and were borderline rude. The pool however was ok although it would be classed as dangerous in many places as there are unmarked steps that separate the deep end from the shallow part. Plenty of sunbeds on offer though, Would not return if you paid me.

Excellent hotel. Beautiful rooms. Great location. Staff (John Paul) a bundle of fun 🤩 amazing. Food lovely. service excellent. Location perfect and ideal for short walks into town. Thermal spa a treat every morning. Vineyard visit exceptional! Wine delicious 😋 overall a great holiday for a couple ❤️❤️ who wants to enjoy a relaxing holiday in beautiful surroundings. Thank you for the hospitality Hotel TERME x

Lovely hotel in extraordinary great setting. Although we were not booked in a sea view room as requested, our room was small but comfortable. The staff was extraordinary, helpful and friendly. Dinners were restaurant quality The matre di was professional and well organized. Breakfast buffet was excellent. The gentleman that ran the snack / concession area was friendly and conversant. Although the shuttle driver was very limited in the runs into Forio, he was willing to do whatever was necessary to be certain the guests were taken care of . A bit far to walk into Forio arrangements can be made Beautiful views, quiet and authentically nice people. Looking forward to a return to Providence.Forio itself was a nice town to stroll through. Best of luck and save us a room. Don and Kath Padova Columbia Ohio/ Philadelphia

Bad experience I pay extra 250 euro for better room they put me in cheap classic old 1980s smelly room . probably they plan was kept 250 euros ..they probably do this many tim es. I complained they give me 2 days later better room . They upset me never again this hotel .don't like scammers

Initially we had booked this holiday pre pandemic and were so excited to finally get to Ischia. The hotel was everything we expected and more. Facilities were excellent. 3 great pools, plenty of sun-beds, an amazing thermal pool and the view was exceptional! From the minute we arrived we were made to feel welcome. The reception staff took care of us and helped us settle in. A big shout out to the restaurant staff,especially Adina Alessandra Giovanni Thomasso Their service was 5 star. A special shout to Nicolleta who kept our room pristine! Cocktails at the bar in the evening made by the fantastic Carmine! They were sensational. The food was 5 star at every sitting. An amazing selection of local foods, all fantastically prepared and served. An unexpected surprise was the 2 classical concerts, they were a treat ! This family run and owned hotel made us feel welcome from the instant we arrived. The staff all made us part of the family and we would be happy to book again. An amazing holiday.

As a well travelled couple, we have come to expect certain standards from a 4 star and this hotel was missing a few basics and needed a few tweaks. No welcome refreshment upon arrival and I appreciate that we opted for Half board (no all inclusive option)we were then hustled into the bar restaurant for something to eat and drink and promptly charged for a pizza and beer. Down to the room (602) on the lowest level..nice clean room, the only option thru TUI was a room with terrace and garden view..no…it was a room with floor slabs, table and chair bit of greenery and a wall…it is no way near the photos advertising this type of room..internet connection lasts about 30 seconds and you have too keep rejoining, and no tea/coffee making facilities in the room, if you want a cuppa you have to go upstairs and pay for it..ohh and a fridge..no complimentary bottle of water..yes you have to pay for that also..nice pool area but it’s 7 euro a week to hire a towel. The pool is in desperate need of a clean, the oil slick on the surface is hard to ignore. No hotel or area information in the room and bbc news is on channel 301, and that’s the only english channel. The food is nice but take your armour as you are going too need it, the starter/anti pasta area is the size of a snooker table and you will be battling with italian and germans who have zero manners to try and get a morsel. It got so bad we forfeited the paid for evening meal and went into Forio every night instead. There are information leaflets dotted around reception and posters scattered about either in Italian (expected) or German… good luck finding anything in English, even the daily evening menu choice that is put on your breakfast table was consistently in German (annoying) A lot of people went to the supermarket for water and snacks including us. If this hotel is trying to entice the british holiday market, it needs to make a few tweaks and reign in the cash cow approach.