White Bay

My husband and I stayed here for our honeymoon and had a lovely, romantic time. We hadn’t traveled to Sicily before and were a little nervous about the reviews this hotel had received. However, we didn’t experience any of the issues described by other travelers. The staff were incredibly friendly, helpful, and chatty. This includes everyone from the reception team, breakfast team, cleaning team, beach team—everyone was great! Carol, who checked us in on the first night, had set up beautiful honeymoon balloons in our room, which really made our stay special. One of the reception team members (sorry we didn’t get your name) helped us deal with a parking ticket, which was very helpful! This is not an international tourist resort, so don’t expect everyone to speak fluent English. To be honest, this adds to the charm of the place. It’s a real hidden gem, and I’m surprised it hasn’t been discovered by the world yet! The location is beautiful. It’s a public beach, so there will sometimes be people there early or late, but we always managed to find a spot. It’s fairly quiet apart from some music one night. We had a beach balcony, so we could run from our balcony straight into the sea! The rooms are more beach-style but come with plenty of amenities such as toothbrushes and sleep masks. The bed is very, very comfy! Breakfast is out of this world. It features every type of Italian pastry you could ask for—ricotta-filled croissants, doughnuts, cakes, savory items—very incredible! Fantastic coffee and friendly staff. Breakfast is served with a view of the sea in a lovely restaurant. We would recommend having a car if you stay here, but we found some fantastic local restaurants in the area serving Sicilian food! The restaurant at the hotel is a bit more high-end but offers beautiful wine and pasta dishes if you’re looking for something a little more formal. The spa—wow! We were lucky enough to experience it, and what a treat. This is a beautiful sea-facing pool with various steam rooms. It’s cooling, relaxing—everything you would want! This resort was perfect for our honeymoon. We had the best time, and it was really made special by choosing White Bay to stay. Thank you to the whole team for your hospitality—we wish we could be back there now.

We wanted to cancel the booking after reading some bad reviews online but they wouldn't let us. Regardless, we managed our expectations beforehand... Facility: 3/5 very basic. We added an extra bed and they put the smallest single mattress we have ever seen on the side of the room. Cleanliness: 3/5 the floor isn't very clean. We stayed for a few nights but don't think they changed the sheets. View: 4/5 nice view. Beach: 4/5 Direct access to the beach. However, it's public so the beach isn't too clean. Convenience: 2/5 hotel is far from everything. We don't drive so we ended up spending hundreds of euro every day. If you don't have a car, don't stay there. Service: 3/5 receptionists don't speak English very well. Not sure if it's the language barrier but they don't come across as friendly. Breakfast: 2.5/5 very average food for our taste. Limited selections - bacon, scrambled eggs and pastry. P.S. no complimentary water. They charge for the bottled water in the room.

What more can I say. Our own pathway to the beach with less than 10meters to the water and even more WOW was having our own private pool on the terrace over looking the sea. The Staff were amazing with customer care at highest level. This location, venue, quality of meals are exceptional. For anyone interested, please book the wellness & Spa experience at Whitebay. You will be amazed. Thank you Sophia, Marika, Valentina for bringing us much love & care. We will be back. © Loved it all...

The worst service ever, we booked through the phone, apparently they sent some "confirmation" on WhatsApp, which we never agreed on, with IBAN / Revolut on private name (not company or the hotel) . The room had a "view "of the reception door, no sunlight, beach was public ,super small and dirty, the lady on the phone didn't said they would charge us 50 euro a person for "solarium" bed on their terrace which was also small and dirty. I wont recommend this place to anyone who has some self respect

Been for a week at the Whitebay and will surely revisit. Rooms out of this world. If you book a seaview, your veranda is just 3 steps from the lovely sandy beach. You can book the spa entirely for you. With an indoor heated pool looking over the beach, sauna and showers. Breakfast very good with a wide choice of italian goodies and with an incredible view. We had dinner in the restaurant and when asked for dinner in room food and service were impeccable. Receptionists and all the staff were very welcoming and made our stay an unforgettable one. Well done to all, we will miss you but you'll definitely see us again.

Was so excited to stay at this hotel but the pandemic hit and we were unable to visit. They gave us a "good will" of 12 months to rebook but we were still unable to visit due to the pandemic. I tried to escalate and this was impossible. Terrible customer service and would not recommend!