Usuario invitado
2 de junio de 2022
okay, my dear husband thought he had booked five star hotel - which the Hotel Arno is not! However, taking into consideration that it is a two star hotel, I think that is rating is a bit rough. We soon learned that there was no elevator - no problems, we will manage to get our luggage to the second floor, okay it was the third floor! Joke on us, however, the guy manning the desk grabbed the heavier of our two items and he carried it all the way up with my 60 something husband right behind him, not to be outdone! I followed and was grateful for the the small seat outside the room to sit and recover on whilst my husband fought with the key and lock to the room. Once inside the dark and drab room was exceptionally clean with a relatively modern bathroom. There was a smallish tv, no fridge nor was there tea or coffee facilities. It was the towards the end of May and whilst it was cool in the room when we arrived, the afternoon heat soon made it unbearable - our air con didn't work, which wasn't a big drama as you could open a window to let fresh air and a breeze work its wonders. However, as soon as the Sun went down, the mosquitos appeared as did the music that intruded from the night life across the road. Closing the window kept assisted in keeping the music and mozzies at bay, but the heat then became nearly unbearable. A real catch 22. We spent 4 nights here and had the dilemma 3 out of the 4 nights. However, the two guys at the front desk were excellent with their service. They assisted with a couple of minor things and were most helpful when we requested a taxi or help with the television. The bathroom was near new and the linen was clean with a comfortable bed. The breakfast was continental with some hot food available. Our stay was during the fourth week of a 5 week trip and it was handy having a self-service laundromat two blocks away. The town centre was about 20 minutes away and the walk to and from, along the River Arno's banks was relaxing. Whilst it certainly wasn't a place we would normally stay in, we were happy enough to remain there mainly due to attentiveness of the staff.
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