Microtel Inn & Suites by Wyndham Florence

Decent value for the cost conscious traveler. The better rating got our attention.

Place was dirty and need a big upgrade, I paid for a pet fee online and then was told I needed to pay when I checked in because it didn’t go through, ended up getting double charged on my credit card. Staff is unfriendly and doesn’t seem like they want to be there. The clientele is sketchy as well.

It was decent. I dont like the carpet because over the years, it accumulates odor. The room was clean but I felt like it was humid/moldy but its good for the night and price.

You’re better off sleeping in your car From the outside, the hotel looks adorable. When walking in, you’re immediately transported to another hotel. The lobby looks worn down and the smell of cleaning solution seems to just be to cover up the smell of disrepair. Walking through the hotel to our room, there didn’t seem to be a spot that didn’t have a scratch, stain, or some sort of damage. The carpet looked like the only thing it’s ever been cleaned with is a vacuum that is also in disrepair. The room was no better. The chairs were so stained I wouldn’t even sit on them if it was covered with a towel. The room was subject to the landlord special with paint covering outlets, wall repairs done by someone who had clearly never used spackle previously, and just overall dirty looking. Lights didn’t work, outlets didn’t hold plugs, WiFi wouldn’t connect, even the alarm clock looked like it had been through war. Tiles were coming apart, mildew in the shower - I could go on but I think you can understand. I didn’t book with Microtel for high standards or full amenities especially when we just needed a place to sleep for one night but there is a certain level of quality that should come along with booking at a Wyndham property. I wouldn’t recommend this place to my worst enemy.

Please don’t book this location. There were stained sheets on the bed and the furniture is all stained. I stayed at other locations that have full breakfast buffet options. This hotel served toast and Costco muffins. This location is just dirty. It may be convenient for location purposes but it’s not worth wasting a penny.

Inside and outside painting needed. Rugs in halls dirty. Vending machine soda broken. Needs maintenance in gral.