Terminal Neige - Totem

Friendly hotel, nice staff and perfect location. Probably best to avoid rooms 200 - 203 as noise from bar above. Apart from that it was a good stay. Ski hire was good and the locker room. Spa pool is small in real life. Bar was excellent and well priced.

They live up to their friendly name! Group of 12 of us stayed for a week and we loved it. Helpful friendly staff, tasty beer, good food, amazing views. A couple of things extra we asked for were no trouble including ice for an injury and a spare card for our room. Thanks, we had a great stay!

Arrived at the Hotel on 18th January after a battle getting our bags at Geneva. An hour and a half for them to arrive meaning we missed our coach but Crystal arranged a minibus for us. First impressions of the hotel were good, reception staff spoke excellent English and were very helpful booking us in . We had a standard room and a superior room. The standard room is tiny 15 metres square where the superior was 25 metres square. I think it was well worth the extra to have a superior room and a balcony. The room had a kettle with tea/coffee provided. It was nice to have beds that could be seperated, mattresses were comfortable and pillows of high quality. Each room had a ski locker, locker room was secure needing your room key to enter and the outside door to the slopes had a code to get back in. The location of the Totem is ideal, about 50 metres from the main gondola. There are many blue and red runs with a few green runs near the town. I found the French blues runs were harder than in Italy or Austria, more like reds. We stuck to greens and blues as we are older skiers and the reds looked too tough for us especially as it was hardpacked piste. Queues at the lift stations were good during the week but very busy on Saturday and Sunday. The restaurant area had a nice atmosphere to it, tables were a good size and not too cramped. The food : Breakfast had a hot selection of scrambled eggs, bacon,small potatoes, mushrooms and baked beans. Unfortunately all of this was cold most days. I did suggest to staff that a microwave would be useful. There was an area where you could boil your own eggs which was nice and at least they were hot. Plenty of bread,yogurt, ham and cheese on the cold counter and have to say the coffee was excellent from the machines. Dinner always had a soup which we found were excellent and plenty of bread, ham, cheese and salad on the cold counter. The mains were a meat sliced for you , beef ,pork ,fish... different every day. Veges were interesting, alot of parsnip (creamed) and butternut squash , kale . The was also the choice of a pasta with sauce cooked by the staff and other dishes like tartiflette, burgers, burritos. Again unfortunately apart from the pasta, most of the food was cold. Desserts were very good, selection of very fancy individual puds like banoffee pie and lovely small individual mousse with fruit topping. The cheese selection was one of the best i have ever seen . The bar area is comfortable and bar staff attentive. To sum up the food was good but it would have been better if the hot dishes were hot. The staff were all very good, nothing was too much trouble. The hotel is very clean, the housekeepers do a brilliant job. I would return to this hotel if I ever ski in Flaine again.

Totem hosted us on our annual ski trip for 8 old gents ! All the staff were friendly & helpful. The buffet selection is excellent, superbly prepared, & presented beautifully. Very good rooms. Efficient reception team from initial telephone booking to departure. Easy access with slope-side ski room, a few metres from the lifts.

We stayed 2 nights at this charming hotel, and it was truly a memorable experience. From the moment we arrived, everything was handled with care and precision. The staff went above and beyond to ensure our comfort, always ready to assist with a warm smile and genuine kindness. The food was absolutely delicious, with a variety of flavors that delighted our taste buds. The ambiance of the hotel was both elegant and welcoming, making it the perfect retreat. A special thanks to Maeleen, whose attention to detail and friendly demeanor made our stay even more remarkable. She ensured that every little request was met with efficiency and grace, making us feel like valued guests throughout our visit. We can’t wait to return to this wonderful place and create more unforgettable memories. Highly recommended for anyone looking for a perfect getaway!

Recently, I had the privilege of staying at the Totem Hotel, and it was an unforgettable experience that warrants a resounding 5-star rating. From the moment I arrived, the staff were exceptionally welcoming and attentive, ensuring my comfortable settlement into my elegantly appointed room with panoramic views of the snow-capped peaks. The hotel’s location is ideally situated for ski enthusiasts, providing convenient access to the slopes. A delectable breakfast spread was presented, nourishing my adventures with a diverse array of delectable pastries, fresh fruits, and hearty options. Following a day on the slopes, the hotel’s spa offered a tranquil respite. The pool hot tub and array of rejuvenating treatments were the ideal remedies for my weary muscles. The evenings were equally enchanting, with exquisite dining options featuring gourmet French cuisine that was not only delectable to the palate but also aesthetically pleasing. The harmonious blend of exceptional service, luxurious amenities, and breathtaking natural beauty made my stay at the Totem Hotel truly unforgettable. I highly recommend this establishment to anyone seeking an exceptional ski holiday in France. It is a sanctuary where luxury and adventure intertwine, and I eagerly anticipate my future return.