Hoteles Motel 6 en Flagstaff

El hotel está muy bien situado en el centro de la ciudad, y el hotel está muy bien situado en el centro de la ciudad. No he tenido ninguna duda en quedarme aquí otra vez.

I did not expect to be impressed, I was just looking for budget friendly accommodations for the weekend for my husband and I to go to an event in Flagstaff. Less than impressed, I was almost disappointed enough to forfeit my payment and go somewhere else. We were planning to share the room with another couple and thank goodness they backed out because this room was barely large enough for my husband and I. There was barely enough room for the two double beds which were each pushed up against the wall with a narrow space between them, just big enough for the nightstand. Which had no outlets, btw. There was a small desk with a wooden chair, and a tv. There was an outlet to charge my phone, but it was behind the tv and was pretty overloaded since it had the fridge and the microwave plugged into it too. Speaking of the fridge, while it kept our drinks for the next day cold, it also leaked water all over everything somehow. There were no drawers, which is fine since we don't usually unpack for just a weekend, but there was also no closet. Just a clothes bar in the bathroom right next to the toilet. So my coat and dress for the next day had to be hung next to the toilet (which was thankfully the cleanest thing in the room). The sink area wasn't spotless but was clean enough to use. I refused to use the shower. It was probably safe, but the shower floor had no barrier between it and the bathroom floor, and when my husband showered it made the entire bathroom wet. The shower head was a handheld and mounted about 5 feet off the ground, so unless you were very short or in a wheelchair you had to hold it in one hand to shower properly. The sheets were clean and the walls seemed to have been painted recently. The floors looked clean at first, but then after walking across them I had to wipe my feet off before getting into bed and again before putting on socks. The flooring was new, but dark, and housekeeping is obviously not cleaning the floors between guests. I've stayed in many motel 6s over the years, and as a place to sleep they're usually just fine. But never again this one. Because it was a weekend my cost was over $230 for the two nights. For just a few dollars more I could have stayed at another cleaner hotel that included breakfast, a closet and a proper shower. Lesson learned.

Blue, el asistente del escritorio frontal, tiene algunas de las peores habilidades de comunicación que he visto en el servicio al cliente. Es extremadamente hostil y rápido para levantar su voz a gritar a los clientes. Parece mentalmente desequilibrio y no es un buen rostro para el negocio. Aquí, en el hotel, el hotel está muy bien situado, pero no hay nada que pueda hacer. Cuando le pregunté ”si no estás tan ocupado, el estacionamiento tiene muchos espacios abiertos”, él levantó su voz para gritarme que como política no aceptan vehículos de gran tamaño y que tenía que encontrar otro lugar para quedarme. La habitación es muy agradable, pero no es muy fácil. Blue les aseguró en el teléfono que no puede hacer un reembolso porque un huésped sólo puede tomar 2 espacios de estacionamiento. Mi coche y mi camper pueden desplegar y tomar exactamente 2 espacios. Este detalle habría sido útil para escuchar en un principio en lugar de gritar y ahogarme así que yo pude resolver la situación. Porque me reservaba otra habitación de hotel a la insistencia de Blue, y luego me negó una devolución. Volví al hotel para aclarar con Blue que me hubiera gustado saber algo sobre poder tomar 2 parques de estacionamiento porque Podría haber resuelto el problema y haber permanecido allí en lugar de pagar por 2 hoteles, pero comenzó a levantar su voz en mí, diciendo que el blatant mentira que ”tentó decirme eso, pero no me escucharía”, y continuó gritando a mí para salir de su propiedad. Mientras este hombre trabaja aquí, recomendaría que me quedese lejos de este negocio. He acompañado algunas fotos del aparcamiento abierto en el lote.