Usuario invitado
23 de febrero de 2023
We’ll people I normally let things slide but everyone needs to know about this experience: I have stayed at several hotels and I have to say this is got to be one of the worst,I had good expectations since it was in ******* portfolio. He we go checking in was good the adult office staff was super nice and helpful, that is where it ended!,… we got to are room and it smelled so bad from pine Sol that we had to open all the windows and leave the door open just to breathe.Then to are supersize are room did not look like the photo.No dresser,nightstand,bed spread had stains but appeared clean,no Coffey pot ,no blinds on bathroom window,microwave siting on small frig,spider webs in window heater worked but only on low no tissue paper no shampo water was reversed in shower,and wait the toilet did not work but they did supply us with a plunger… when I returned to the office I got a teenager to assist me and said they had no other rooms and gave me a small sample of shampoo oh and also stated no refunds ( so we were stuck at this dump).we left early as we could but office closed drop your room key in a beat up mail box. So now that I have contacted ******* the hotel is saying we never told them about the issue and we never checked out either Lier,, we just followed instructions on door of office (let’s hope ******* redeems itself here) have had good luck with them they should check out theses disaster’s Befor offering it to us. Hope this helps someone else
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