Hotel dei Pini

Stayed here on a shearings holiday hotel was basic. We had a twin room beds hard and no duvet just sheet and bedspread ( looked like granny's old curtains ) and it was cold.bathroom was small no where to put anything no shelves. Being gluten free food was not good tinned fruit for breakfast gluten free bread stayed on the table all week no eggs and orange was vile. fortunately I took my own breakfast on two mornings.sofas worn out in lounge area no tea or coffee available unless you paid.

Lovely hotel, wonderful staff and food was great. Everything was good quality and felt like a home from home. Hotel was clean and tidy, beds made and bathroom cleaned daily. We were part of a coach trip and staff coped really well with high demand of a large number of people all at once. Good choice of food for evening meals and a surprise desert! I highly recommend this hotel.

Such a warm and genuinely friendly greeting from the staff on arrival. The hotel was just right spotlessly clean with a very good size bedroom. Luca and his team were attentive through out our stay. The breakfast was continental with a great choice. We mainly stayed in for the evening meal as it was very enjoyable they make the most wonderful soups plenty to eat especially as the weather was so very hot. Would definitely stay there again without hesitation. Highly recommended

Luca and the rest of the staff are lovely and very helpful. The rooms are basic, but spotless and the breakfast is plentiful with lots of choice, but no hot food (except for toast). It’s only a 10 minute walk from the square which is quite lively in the evening.

When we got to the hotel it was most upsetting it wasn't at all a good impression, there were better hotels seen on the way to the Hotel Dei Pini. The hotel was rundown, weeds, overgrown grass, and the reception area wasn't well presented, worn sofas, torn in places. It just wasn't a very good impression. The Manager, however, Luca, was most obliging and quick to issue the rooms and have the cases taken to the bedrooms. We had booked a twin room with a balcony because I was sharing with my brother as all the single rooms had been taken. We did ask for a larger room if possible. However, we had a room with twin beds, pushed together (which we specifically did not want) and bunk beds (which we did not want), and a small bathroom, only one chair to sit on, nowhere to put our suitcases on, no hooks to hang clothes in the bathroom, an awful hairdryer that took ages to dry hair, no refreshments, no kettle, no fridge, no instructions, no telephone instructions on how to get hold of reception in an emergency, there was a television and nothing else. We had a balcony which opened out onto the sun terrace, where other hotel clients sat and drank – and had easy access to our room, there was no security. We therefore were unable to leave the window open. If you wanted air conditioning, you had to pay an additional €10 per day. The lift was temperamental. We did ask to be moved but were told it was not possible. For us the room was cramped, had no privacy, and presented a security issue. The bar was a small area, which limited stock, and also served as the breakfast servery. For breakfast there was a selection of croissants, limited cereal (I would not call it cornflakes), and toast (toaster for 4 toasts at a time only for 48 people!). There was some sort of canned fruit, and low-grade yogurts, butter, and 2 kinds of jams, and honey. Tea in flasks, and a coffee vending machine. Any coffee or tea taken outside of breakfast had to be paid for. No cooked breakfast, no boiled eggs, no scrambled eggs, no bacon. Just some processed ham, and small slivers of edam cheese. For lunch the menu was the same every day: side-dish of gem lettuce and tomato shards, followed by either pasta (same pasta every day), or soup, followed by a main such as chicken escalope with gravy, or small cod (you normally give to your cat) and either peas or French beans or chips followed by a dessert such as a little bit of ice cream, or panna cotta or tiramisu very limited and a lot of the hotel guests were unable to eat the food that was provided. In my opinion the chef should have been fired, it was absolutely not what one would expect from a three-star hotel. The crockery was basic the cups were tiny little cubs and the cutlery, well the spoons for the soup we're actually serving spoons! However, the staff, especially Rosa and Luca, were absolutely first class and did try their best, had not been told of food allergies or requests and has to stick to the limited menu a

Arrived with Shearings Leger coach tour. Took 1 and half days to get here and same back. But Hotel Dei Pini was very welcoming. Room good for 3 star. Yes hair dryer needs updating. Then down for dinner. Then things went down hill. I was swade by previous reviews. But meals just weren't to those standards especially the puddings and lack of veg with the main course struck me. By the second day was eating at the local restaurants which I'm glad to say are a 7mins walk into town. But don't forget everything is closed from 11am till 5pm mostly. Had a small rebellion about food shortly after and food at the hotel did improve 👌. Lounge sofas need new covers( one was ripped) but they all looked tired. Staff are friendly but I personally felt the pursestrings had been tightened and it showed. Never saw sun loungers or packed lunches( which would have been welcomed). My room was 109 it smelt fusty but as I don't have a good sense of smell it wasn't a problem for me. Thank you to the staff of the hotel and the coach drivers Jim and Graham. You really did a fantastic job.