Zahrat Al Jabal

Me gustó este hotel y extendí mi estancia una semana más. La habitación es limpia y tranquila, hay aire acondicionado, buena plomería y un escritorio para una computadora portátil. El desayuno es abundante: avena, tortitas con mermelada de fresa, sándwich con salchicha y queso fundido, tomates y pepinos, bollería, hora marroquí y zumo de naranja natural. No me he cansado de este menú en todos mis días. Se puede llegar a la medina de Fez en taxi en 10 minutos y a la estación de tren, a 15 minutos a pie.

Personal agradable y servicial, el restaurante es muy bueno, así que lo recomiendo.

A pesar de tener una buena ubicación geográfica y una buena acogida. Las habitaciones huelen a cloaca, cambiaron de habitación pero el problema persiste. Habitación menos que básica, sin agua caliente. Fácil aparcamiento en la calle. ya no vuelvo...

Un hotel nulo por su personal mal comportamiento por parte del recepcionista de día y del recepcionista de noche también el bartender. Ni sajjada la ducha es muy apretada el desayuno muy limitado suaf que los chicos de la terraza son acogedores Realmente necesitamos reformar el personal del hotel No creo que me vuelva a encontrar en tu casa. Daño

Huda at the reception was fantastic, she was so attentive and nothing is too much for her, she booked us a room, answers all our questions, orginse taxis, she is profesionales and go that extra mile for you. Thank you so much for lovley stay.

I recently stayed at this hotel, and I must admit that my experience was less than satisfactory. There were several issues that made the stay quite disappointing, and despite raising our concerns, they were not adequately addressed. One of the main reasons we chose this hotel was because it was advertised as wheelchair-friendly. However, we were surprised to find steps leading into the entrance and small rooms, making it challenging for individuals with mobility issues. Additionally, the lifts were exceptionally small, causing inconvenience and discomfort, especially when carrying luggage or during busy times. It was disappointing that the accessibility and space were not as expected. We also encountered a language barrier when trying to communicate about laundry charges. We felt like we might have been overcharged, but it was difficult to clarify the matter due to the language issue. On a positive note, most of the staff were very friendly and polite, and their efforts to assist us were appreciated. However, the lack of water or glasses in the rooms was a surprising oversight, and it affected our overall comfort during our stay. Furthermore, the location of the hotel didn't have much around that was open. This limited our options for nearby dining or activities, making our experience less enjoyable. Overall, the hotel had several faults that affected our stay. While the friendly staff were a bright spot, the issues with accessibility, small lifts, lack of amenities, and limited nearby options left us feeling dissatisfied. I hope that the hotel management takes these concerns seriously and works on improving the overall guest experience to meet the expectations of their guests.