Ramada by Wyndham Fes

Clean & comfortable room & beds. Bathroom had extra towels & a bathrobe like at home! Breakfast buffet had ample of choices. Front-desk & kitchen staff was extra kind to send hot water+salt in room for a nasty cold & sore throat (gargling) & even allowed to take steam inhalation in hotel's kitchen under supervision!

It was a very nice and clean hotel and staff was very helpful, but had serious internet problem. Connecting internet inside my room was impossible, I had to sit at the lobby when i needed internet. Hotel is one hour by walking to the Fez medina and 15 minutes with Taxi.

On a week long trip from UK with friends visiting different cities in Morocco. Arrived here in Fes on day 4. This was the first hotel where reception were fully prepared for our arrival/check-in: we were assisted with parking, our luggage was taken from our vehicle straight to our rooms, our rooms were twin as requested, all on the same floor. Credit to Khadija & Noorudeen at reception. Access to the swimming pool was slightly extended for us as we arrived early evening before closing time. The rooms were very clean & comfortable - excellent comfy beds. Breakfast was wide ranging with delicious hot food items - our omelettes were cooked perfectly to order (I’m normally very picky about how my omelettes are made). All staff were courteous & attentive. Would stay here again!

I’m writing this review during my stay as I can’t believe they call themselves a 5 star? Seriously? Room is dated like in the 60s filthy looking carpet the lamps were like in the 20s not all function Worst part is yet to come 1) room 522 was so cold.. that I had to ask for 2 heaters (yes they don’t have a heating system, I’ve only heard of a hotel without air con, this place is without heating) when you have 2 heaters plugged in the circuit board will trip. How amazing 2) shower pressures was super poor 3) water isn’t even hot enough to shower 4) asked for the engineering he STEPPED INTO THE BATHTUB WITH HIS SHOES ON ***? 5) the lack of sockets is amazing 6) the hairdryer doesn’t work I don’t know what works here… I’m moving out tomorrow despite a 2 nights stay

I was so exited in the beginning as I saw the great commercial images of this hotel in the main booking page. But when I visit it actually it was a disaster they’re not providing water from the housekeeping side. They don’t even have a housekeeper at night. Plus the wifi is completely not functioning. There was only 1 man operating in this hotel as a technician and as a bagagiste and all… anyway I’m really disappointed by this kind of a service in a touristic place .