Colebrook Guest House

This hotel is very good. First of all, the owner's service attitude is very kind, and then the room is really cost-effective, especially with a separate bathroom. As the saying goes, a sparrow is small and full of organs,it has everything.

A very good alternative to the expensive hotels nearby. Convenient, and extremely clean. The high speed internet is a definite plus and the comprehensive breakfast has as many choices as a nearby hotel. Excellent facilities for the price. Friendly and helpful staff.

Breakfast was the only good part. Originally booked this hotel as it took dogs and didn't end up taking the dog in the end. It had really good reviews and two rooms available. One for me and my husband and another for my mother. Checked in via the door code given. We were upstairs to the front of the property. As I was upstairs I heard a voice downstairs from a male who at the time shouted up are you OK. I now know that male to be the owner. To which I replied yes I'm collecting items from my car. He never introduced himself so I assumed he was a guest. Went straight out to visit family and came in about 9pm. Tried to have a shower and it wouldn't turn on. Probably due to the limescale build up and even my husband couldn't get it switched on. The room as per the pictures was old fashioned and the carpets were well stained all over. There was cobwebs on the ceilings that hadn't been touched in years and on the side lights as per the pictures. The single paned windows which were all wooden. Well only 1 opened and they need some tlc as paint was coming off and some wd40 needed for the one that opened. Old wooden furniture and a fan that looked like something from the war. Bottles in the bathroom not labelled and other people's hair on tiles and bath floor. Plus mould all over the bathroom ceiling. Not a good night's sleep with boy racers and moped flying up and down the road. On ********** it says the hotel has soundproofing which it doesn't. The following day went down for breakfast and my husband made the male owner aware to see if we could move to a back bedroom. The husband refused and said that he didn't believe we would be happy anywhere. He was very argumentative and aggressive and that was before I mentioned how dirty the room was. One minute he said that I was lying about the noise as he stayed there. Then next minute he changed his mind and said that he only occasionally stays here. He mentioned that he has cleaners in and by the state of our room I would sack them. Stayed for breakfast which was the only nice thing about the hotel. Ended up leaving after that night and found a clean hotel. My mums room was nice but again single panelled glass windows so she didn't get a good night's sleep. Would I recommend this hotel definitely not as the owner doesn't agree with anything you say and at one point I thought he was going to assault my husband who was just trying to see if another room was available. Pay abit more and go to a better hotel where they will lookafter you. Only positive was after the owner calmed down was he gave us a refund and we found a better hotel. So if you do stay here don't give him any negative feedback because you will be wrong!