Falkirk East

Me alojé aquí por 6 semanas mientras se trabajaba en la casa. Todo el personal muy amable y servicial. Nada demasiado problema. Habitación muy cómoda y emparejada con Cadgers Brae al lado, todo está cubierto para mayor comodidad para comer. El personal aquí también es encantador y amable. No dudaría en recomendar alojarse aquí. ¡Trabajo bien hecho! 👏👏👏

Shocking customer service do not use!!! Checked into a dirty room on arrival. Tried to book my pre paid evening meal at reception to be told it’s done at the restaurant, neither of them would take a booking time. When I went across at 6pm they would not give me a table till 8:15 even though the restaurant was basically empty. Corey - Duty Manager was completely useless and had nothing to say when I explained the situation. Shambles.

Easy to find. Free parking overnight. Looks better inside than out. Room was spotless. We booked the meal deal but restaurant was closed. No email to warn us. Back in the car again to find a restaurant. We were not wanting to eat in the room. They did have a piece of paper with alternative places. Maybe this has happened more than once

Fantastic bed, very comfortable, although I always take my own pillows, apart from the fact that I just can't use several thousands other pillows ewww, they always feel as comfortable as house bricks to me. Nice to see they have added a fantastic to every room now. Be careful in their bathrooms though, they still have showers over their baths, rather than an upgraded walk in shower, which in my humble opinion are not only far nicer, but believe you me far, far safer, when climbing out of a bath with no proper rail to use. Breakfast is buffet style, so help yourself basically, the choice depends on what you have paid for, Continental the usual suspects here, cereals, granola, yoghurt, Greek or Strawberry, yep that's it! fresh fruit, pancakes, pastries, toast, tea & coffee. Cooked Breakfast, again Buffet Style eat what you like. Evening Meal, choices are quite limited, however, quite tasty. Would highly recommend the "Meal Deal" breakfast & 2 course dinner with drinks for £26.99 per evening. And remember to validate your Car's registration at reception when you arrive.

Have stayed in many Premier Inns, because, in general, you know what you get. Usually! However, this one needs some serious TLC. Very run down, room in serious need of redecorating. Bin had not been emptied and had tissues and cotton wool with blood on. Kettle very slow to boil and fan in bathroom sounds like a military jet revving up. I'm not sure if this is new policy, but there was also only one bath towel for two people. Not impressed. Only positive. Bed was comfortable.

Friendly staff and an easy check in. The room was standard Premier Inn with two armchairs and a very comfortable bed. Only drawback was that the adjoining restaurant and bar opening was a bit restrictive. The latest we were offered for dining ( which had to be booked ) was 8.15pm which wasn't suitable and the bar closed at 9.30pm. At check out we were told that the bar had only recently been reopened and that they were hoping to extend their opening times. Breakfast was served there and there was a good choice of cereals , pastries , fruit and juices as well as the cooked breakfast buffet. Another positive was we bought a Chinese takeaway on the evening from Royal China in Polmont village and it was great value, good portions and delicious. Definitely recommend.