Usuario invitado
16 de octubre de 2024
This hotel spoiled my stay in Ayodhya trip. One day before the trip they called me and said they won't be able to provide the stay as their rooms have gone under maintenance. They offered 2 options: one to cancel the booking and refund complete, second to alternate hotel. Since I was already in between my trip (in Varanasi), and we were 10 people and 50% of them were serior citizens, I didnt have enough time to check for hotel and book and I was not sure about availability of rooms at the last moment. So, I opted for alternate hotel. They offered me Hotel AP Palace) But this hotel was pathetic, very old hotel, rooms were not well maintained, not fresh bed spreads and sheets, bath rooms were not clean. Its all junk. A substandard hotel . So, everyone please be careful about this kind of situations. You can't trust people ,everyone want to make money. No one cares for customer satisfaction. They dont bother about it.
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