Usuario invitado
17 de marzo de 2025
Checked in on March 16th at the Ayodhya location and it took forever! Akilesh moved at snail pace and when I approached him to tell him to ensure that each room is under the respective 3 guest name and the charges too, if any. He was dismissive and only looked at our guide and my husband and would not attend to me. We booked 3 rooms and my husband specifically related my message. We spent one night only. When we got to the rooms, there were no towels. The phone was not working so we had to walk down to reception. We ordered towels, iron & board. The safe was not working. The mechanic came but could not fix it. The shower water seeps out wet up the passage way in the bathroom. I discovered upon check out that they grouped me & the other couples together as one account so all the bills/ charges for my room & theirs were on my account so I had to pay for the rooms expense. We are family so it was ok but they should not have done that with the assumption that one room will pay for all the others. They took ID/Passport before assigning rooms. We were going out at 10 am to shop since check out was at 12 Noon. Akilesh came all the way out to the road where we were and ask us to check out before we go out. We told him that we will be back in 30 minutes so we will check out at that time. He was insisting so we told him no. We returned within time and checked out before 11 am. Also as I opened our door to bring out our suitcase, a male staff saw me and without asking me rushed into our room and grab my husband’s suitcase and brought it out! He did not ask me. More over, it could have been another female in the room, getting dressed. They were rushing us to get out of the hotel before check out time yet we checked out way before check out time. Their behavior is unmannerly and seems clueless. The food was not good but the ambience of the hotel was awesome. I ordered a Chai Marsala Tea for dinner drinks and I finished eating yet the tea did not arrive. I had to drink water then later they brought it when I did not need it anymore but I still took it. Anyway, if I should ever come back to Ayodhya, I will not stay here. Many people stay at this hotel though as it may be conveniently located. I believe it was far from the ayodhya Ram Lala mandir. Did not enjoy my stay. Everyone experience is different. Stay at your own risk.
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