Premier Inn Exeter (Countess Wear)

Has a motel look about it and a little tired around the edges. The shower in our room only had a fixed head and the base of the shower area had definitely seen better days. However, the room was clean, the bed very comfortable, the staff very friendly and the Beefeater restaurant OK as well. We had meal deals, and the breakfast service was great. I thought that they were a bit tight with the evening menus. I can understand them surcharging for more expensive meals such as steaks, but to start charging 50p extra for a Sundae seems tight.

We are regular users of Premier. It is our go-to motel, certainly for convenient overnight stays. This is our first time at the Countess Wear site. This place is getting very dated. The room was about as usual and the bed was comfy as always but there was only one USB socket in the room on the far side to the bed. And it didn't work (we tried both the cables we use daily at home which we had brought with us) so we were unable to charge either of our phones, iPad or computer. Frustrating. Also no way to contact reception excect to walk a very long way back to the desk in person. We had arrived late at night and all we wanted to do was to get some sleep so didn't tell reception about the USB until the morning. They said it was probably unplugged from behind the TV but as the UBS was integrated in a socket in the wall this clearly wasn't the case. The rooms need updating to bring them into use for 21st century travellers.

The hotel had a great location, but I thought it was poor for a Premier Inn. I associate a Premier Inn with cleanliness, a comfortable bed, and a functional place to stay. However, the room was damp and mouldy which ruined it for me. Everything felt clammy and unclean so it was not a pleasant place to sleep.