Usuario invitado
3 de octubre de 2024
We booked without any issues. Obviously. We were arriving from Lisbon to spend the night there, and not knowing the place, we asked if we could check in at 00:00. THEY SAID YES. Well, when we arrived, there was absolutely no one there. We couldn’t access our room. We spent two hours calling, sending messages, and trying to contact Booking. Surprise, no one attended to us. We spent the night sleeping in the car. This place has incredibly high ratings, but it's just one of the 100 Airbnb spots in the city of Évora that has no problem taking bookings without any time restrictions. Foreigners arrive and book reservations that never happens… because no one ever attends to them. It's a disgrace that they do check-in FROM AN ALE-HOP STORE AND WITH STORE HOURS and have the audacity to rob guests. We are still processing our refund, and THE PLACE IS NOT RESPONDING TO MESSAGES. I truly hope you’re aware of this place and never go there.
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