Au Coeur Des Vignes

Super place to have a relaxing stay in Epernay and Champagne region. The rooms are very clean, well equiped. There's a safe place to park your car. Chantal runs the B&B in a very professional way and gives interesting information. We will certainly come back.

The room itself lovely mostly due to the wonderful shared terrace overlooking the vines. Breakfast also lovely, serving croissant and local cheeses. However, the owner needs to refine things a bit as we were made to feel on the defense from the first minute upon arrival. Despite emails sent to the owner notifying her of our slightly earlier arrival coupled with a confirmation message, we were scolded immediately upon arrival. Furthermore, we had to listen to a monologue that she was alone, everyone always asking for her, going on and on as if we added to her stress. I ask, if one feels such pressure hosting guests, why operate a B&B? Entering the home, we were then told to remove our shoes. I would understand if we were in Japan as guests in a Ryokan, but who asks their guests to remove their shoes and leave them in a common area even prior to checking in? For the rest of our stay, we felt observed, monitored and hounded. All eyes on us as we incorrectly placed an ice bucket on a cupboard, as we inadvertently dropped a drop of water on a glass table, etc etc. Even at check out where we had to withdraw cash as we were told only at check in that payment was cash only, did I receive multiple messages that we had to pay. This due to the fact that the owner had a physician's appointment prior to check out time therefore cutting our stay short and once again, making us feel incredibly unsettled. Definitely not the most peaceful stay we ever had and one of the most unnerving hosts we've encountered. Such a shame as the location is very convenient if one is visiting the champagne region.

Camere pulitissime Colazione varia ed abbondante Ambiente molto curato nei dettagli Graziosa casetta nel cuore dello Champagne La signora Chantal ottima padrona di casa sempre attenta alle esigenze dei suoi ospiti Consiglio vivamente Ci torneremo sicuramente