Hotel Cuatro Cuatros

I traveled from CO to this resort for a destination wedding, and I wish I had known what I know now before going. I have been going to Mexico for over 40 years, and I love it. I am typically not worried too much about crime; however, visiting Cuatro Cuatros reminded me that a lot of these places see tourists as targets for theft and worse. I stayed in Casa 33, which BTW is $1,000 a night, and my car was robbed and the thief actually tried to enter the house as well. I could not figure out how they managed to take the stolen cards and so quickly get into Ensenada to use them. Then I found the hidden road next to the "security gate" that gives criminals from the outside complete access to the property, particularly the houses at the bottom of the hill. All they have to do is take the dirt road before the security station, and they can drive all the way up to these luxury houses, park behind a thin wall of bamboo and then penetrate the brush and commit whatever crimes they want before exiting quickly through the handy "door" they created (see pic). Also, see the image of the shabby "gate" supposedly protecting visitors. Pathetic and unacceptable. I have provided pictures here as evidence. When I tried to explain this to the manager and higher ups, they gave me the typical shrug and said the contract states they are not responsible for any theft during my stay. Nor are they responsible for the $1,000 tow it took to get my car back to the states so I could get a new key. After casing the situation and talking to the staff, I can tell you right now this is an INSIDE CRIMINAL OPERATION AT CUATRO CUATROS. I heard this directly from one of the staff members who was cool enough to talk to me. They turn a blind eye to these intrusions, minimize the risk, and do nothing to protect or support their guests. If you decide to stay at this property, you absolutely do so at your own risk. I feel lucky to have gotten out without something worse happening. I am a seasoned gringa who is telling you the truth, so if you are an Americano, watch your back and stay away from this place. And it's not cheap, so for the money, you could easily find something much nicer and friendlier. It's hot as hades here and they have ZERO pools on the property, except for in two luxury houses on the hill. Service is slow, and they don't give you a golf cart so you have to walk everywhere on the sprawling property. Overall, this place is NO BUENO, and I will never, ever go back.

If you want to pay $1000 a night to feel threatened, unsafe and paranoid, then this is the place for you. Zero security. Management couldn’t care less. You have been warned. This place is DANGEROUS. We were robbed in broad daylight and left to fend for ourselves. I can’t emphasize enough how dangerous it is here.