Ocean Sands Hotel

We had a dog friendly room which we thought our door in room would bring us to a garden,but no.We had to get dressed in night to bring dog out an alley way out to the garden.The room was baltic with no proper heating, just 2 electric heaters.No kettle in the room.Curtain was hanging down so couldn't close it and the bed was full of hairs which suggests bed linen had not bring changed.The food was lovely and tasty.Staff were nice in restaurant but staff in reception were pathetic. No organisation what so ever.I will not be returning.

We returned to the hotel for another short break and have to say that once again we enjoyed every minute of it . A warm welcome back from the ladies on reception . This is a jewel of an hotel in Inniscrone. The entire staff could not do enough for us during the stay. All the rooms have been recently refurbished to a very high standard. Food was excellent both at breakfast and in the restaurant. With the beach literally at its doorstep, this lovely hotel is the ideal location for a short break. Highly recommend it .

We went to the Ocean Sands restaurant this week for an evening meal with friends and the service was atrocious. Table for 4 was booked for 7pm and it was 8.05pm before we got our meal. One of the 4 meals ordered arrived incorrect but we waited that long we accepted it. There was a vacant table by the window which we enquired about and was told it was reserved. We ordered deserts and the Portion sizes were pitiful. Needless to say that we were the last out of the restaurant at 9.10pm and nobody had sat at the "reserved " table. Extremely disappointed.

A bit of a mixed experience. On the positive side the staff were exceptionally helpful and friendly, particularly those at reception and the restaurant manager and staff. Their hospitality was a highlight of our stay. We stayed in a garden room with a self contained patio. While the idea was great, the patio area could use some attention. There were weeds and two rusty chairs that should have been removed. One significant downside was the noise from a nearby bar which went on quite late and the rooms are not sufficiently soundproofed - we could hear the occupants of the room above walking around and using the bathroom. Although the room itself was clean, some areas needed better upkeep. The standalone oil-filled heater and parts of the paintword were very dusty and the shower room floor could have been cleaner (fluff/hair in the corners!). The bathroom bin and the shower door also needed attention. There was a coffee machine but no pods and we had to ask for teabags. The bedding was decent and the room had lots of shelving. Bath towels were not very big and no shower gel was provided. On a brighter note, the hotel is well suited for families, with its Pebbles Play area for children; it's near to the beach and there's a variety of (paid) activities opposite the back of the hotel such as crazy golf, go karts and a playground. Dinner at the restaurant was a pleasant experience with attentive staff and a varied menu. Overall this offers a reasonable no-frills stay for families. However, improvements in room maintenance could enhance the overall experience.

Love The Ocean Sands Hotel. We stayed in room 121 at the very end of july which was very well appointed, clean and modern and very spacious. We have returned to this hotel many times and always enjoy our stay, from the hotel it's self with great parking, car charging facilities to the wonderful friendly staff to the lovely food. Can't fault it will be back . Thank you Ocean Sands a home from home.

We stayed for a weekend with our 6 month old baby. The first night of our stay, the fire alarm went off at 4am and went off intermittently for almost an hour. It was very scary and extremely stressful. We spoke to a manager the following morning, who offered €80 off our bill and dinner in the restaurant. We explained we wouldn’t be eating in the restaurant during our stay as we had family plans, so they said we would get an additional refund. We’ve still received no refund, neither the €80 or additional amount. Overall the service was unprofessional, unhelpful and disappointing. In addition to the fire alarm issue, we were put in a loud room near the elevator with a broken blind on check in so we asked to move due to our baby. The air conditioning in the second room was broken, and was never looked at despite speaking to the manager. The rooms weren’t cleaned well, there were hairbrushes from previous occupants under chairs in our room.