The Inn at English Harbour

Great location good service and excellent restaurants made this an ideal location from which to explore the island of Antigua. The staff were very accommodating and had a great deal of knowledge about the island and suggested several places we needed to try for meals and to enhance our stay.

This was our fourth visit to the Inn at English Harbour and previously I have given 5 star reviews but sadly both my partner and I agree that it's not quite worthy this year of top scores. Here are our reasons and the pros and cons. Pros 1. The resort is stunning and beautifully maintained by the gardening team. 2. The location in English harbour is terrific, you can watch all the boats passing into English Harbour. If you feel like a change of scenery in the day, the short boat ride with Captain Vere provides access to the harbour, sadly this finishes abruptly at 4pm and the times are very regimented. 3. The sand on the beach and swimming is wonderful close to the jetty, but not further along the Bay - see note about Loose Cannon below. 4. The lunch menu is fantastic and the reef restaurant a beautiful location to spend a leisurely lunch. 5. We love playing tennis and hardly any one uses the courts, good to see 8 new tennis balls had been bought, but not enough when both courts are being used. The rackets are also quite old now and could easily be replaced 6. The rooms are lovely, we have stayed in all the room levels and this time chose a cabana. It was small and convenient being next to the beach and I believe recently updated, but really needed decent sized mosquito nets over the bed as the sandflies were rife and small enough to come through the window in bathroom and vents. 7. The reception staff are wonderful as were the reef restaurant staff. Cons 1. Each year there are obvious cuts to quality of food. When we first stayed at the resort there was fresh fruit and squeezed fruit juice delivered to the table for breakfast, now it's self serve and the juice seemed long life. The breakfast is poor, several times I had to send uncooked eggs back or simply leave uneaten, in the end I didn't order from the breakfast menu. 2. The dinner menu is limited and dated and apart from a new pasta section, the menu has not changed in the last 4 years. In our view, the food is below standard for a five star hotel and I have fed this back several times to management. At our first evening meal, fish was served semi frozen in the middle, and we saw another family walk out mid way. As we were staying half board, we chose to have lunch each day and took taxis ($30 round trip) to eat out in English Harbour we didn’t return for dinner, we love Incanto and Catherine’s Cafe 3. Although the location in the bay is beautiful, the noise from Loose Cannon is an issue. The thumping of 'house style' music throughout the day and partying at night has changed the whole perspective and clientele of the Bay. I realise this is not the hotels fault, and for some guests having Loose Cannon may be an added bonus, but the noise… 4. I didn't feel safe swimming the length of the bay due to the constant arrival of speed boats dropping youngsters off at Loose Cannon. Again, not a criticism of the hotel, but it does limit where you can safely swi

What a treat to vacation in such a gorgeous spot and not be overcrowded with other people - and during Christmas, the biggest travel week of the year. Always a shady spot on the beach available, calm, clear ocean, and a large pool. The water taxi to Nelson Dockyard was a really nice feature. View is amazing. The staff is very attentive and tended to a few problems we had in our room quickly and efficiently. So many lovely staff members especially everyone at the Reef and Terrace restaurants. I am especially grateful to the front desk and housekeeping for getting rooms ready when we were forced to return after our flight was canceled and for providing plates of cheese and fruit at midnight which was exactly what we needed after such an awful time at the airport.