Buchan Hotel

Visited ion a Saturday lunch time 12.15. Was shown to table & given menus as said our visit was for lunch. Sat for over 20/30 minutes before offer a drink. There was only 2 girls serving & 2 only other tables occupied. Bar had no lights on and the owner wasn’t around at all as he usually is. I opted for Cullen soup & other half steak pie. Soup arrived thick cream layer formed over and was way too salty & fish had bones which put me off. I had opted for bread instead of oatcakes. Small wedges but no butter. Steak pie gravy was runny like soup so hard to eat when served with chips. A young male chef with black cap appeared & was speaking away to waitresses and he placed a long knife down the back of his joggers into behind. Cooking utensils down underpants ! Having eating many times 1st time really disappointed and no a cheap lunch at £30. Unsure if service was so poor because no boss was around, but even table behind sat for ages when finished & had to get up and ask for table to be cleared. A disappointing visit after eaten many times in hotel.

AWFUL EXPERIENCE DON’T RECOMMEND Visited here but certainly won’t be back as it was diabolical. Food was poor quality and wasn’t hot. Service was terrible and staff were not very smartly dressed. This created not a very inviting environment so I don’t think I will be returning. I was hoping to book rooms for family as we have coming up for wedding but the experience we received during our visit has decided that WE WILL NOT BE ALLOWING FAMILY GUESTS TO STAY AT HOTEL. It was going to be 6 rooms for 4 nights. We will find somewhere else where we are happy with allowing family guests to stay.

We used to visit Buchan hotel for a carvery quite often before covid hit and it was always enjoyable. We decided to make the trip out and went in for a Carvery today. Overall it was ok. We arrived, got our table and drinks orders. We opted for the carvery. Offer was beef or pork, I asked for both. It is all served for you now, don’t get to help yourself to any part of it so you just have to take what you get. Got 1 slice of each meat, 1 pig in blanket and a yorkshire pudding. The vegetables consisted of a couple of different medleys, one with green beans, tenderstem broccoli and leeks, and one with carrots, parsnips and Pickled onions (but weird) Roast tatties, boiled tatties, skirlie, gravy and spiced veg purée. Overall the food tasted nice and was enjoyable. Didn’t really understand what the point in having a carvery was if it’s plated for you, may as well just order and it get plated in the kitchen. Atmosphere felt a bit tense, there was more staff than customers with 6 or 7 staff all standing just waiting for something to do which made it feel a little awkward. Service was fine but just felt tense. Overall food was nice enough but wouldn’t say we will rush back for a plated for you carvery. We never ordered any desserts, desserts were priced at £7.25 each, so for the 2 of us that would have added on another £14.50 to the bill. Which for 2 plated carverys and 2 juices it came to £37.90 as it was. We weren’t made aware of any deals that most other carvery’s have like 2 courses for a set price so that’s why we just left it. When going to pay the 2 guys at the bar area did look at us then walk away leaving us standing there looking around until one of the ladies came over and took payment.