Usuario invitado
18 de diciembre de 2023
Nestled in the charming town of Ella, this accommodation offers a convenient and easily accessible retreat for travelers. We opted for the Superior double room, a spacious haven with two warm and comfortable beds. Good sound proofing as well. The bed sheets and towels were clean, and the room came well-equipped with a minibar stocked with few beverages, an electric kettle, and a hairdryer. Tea, coffee, sugar bags, and water bottles were also provided. While the AC functioned well, there were minor issues with the heat mode (head some noises). Moving to the bathroom, it was tidy, with a few pieces of soap and shampoo available. ⚠️ The Jacuzzi had a crack, and the water we filled for the first time was brownish, so we had to flush that away. Its water pump worked efficiently, providing a comfortable experience with hot water. For dinner, we enjoyed Seafood noodles and Chicken soup, both served hot and bursting with delicious flavors. The roasted bread complemented the soup perfectly. ⚠️ Despite a power cut during the night, attempts to contact the staff were unsuccessful (left a message at night), and the issue persisted into the morning (called to the provided mobile and land-line phone numbers but none of them worked). Anyway, after being physically informed, the power was restored. The morning, however, brought a breathtaking view from the room, offering a wide and panoramic spectacle of the surroundings. It provided an excellent opportunity for capturing stunning photos ❤️. We saw the lovely Kithal Ella Falls from the side as well. Opting for a Sri Lankan breakfast, we were treated to a delightful spread at the restaurant, where the view continued to impress. The meal included fruit juice, roasted bread with butter and jam, milk rice and dosa with Sri Lankan curries, and pancakes. Complementary milk and plain tea with sugar were also offered. In summary, our stay was a great experience and worth the price, with delicious food and an amazing view. The staff was helpful and remarkably informative. ⚠️ However, there's room for improvement in communication, as well as the cleanliness of the rooms and bathrooms.
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