Suburban Studios Arlington Heights Elk Grove

This place is in desperate need of an upgrade or demolition. It's showing its age and is not properly maintained. There were several people hanging around the outside. I don't know if they were guest or homeless, but their presence could make some feel unsafe. The room was mediocre, but for the price, it was fair. House keeping never came to my room, but I reused my towels, so not a big deal. The front desk staff was ok, but it's like signing a lease agreement on an apartment rather than checking into a hotel. Lots of paperwork to get through before you get your room key. This place served its purpose for this trip, but I'll spend a little more elsewhere next time.

Dollar store version of extended stay…. They cancelled our reservation in their system before the actual advertised time. The police, EMTs, and fire department we repeatedly called to the location for multiple issues over the course of three days. The sinks and the bathtubs were clogged. The Spicket on the sink wasn’t even secured to the counter. A spare $30 microwave was on the counter of the kitchen area because the large microwave had stopped working. TV service did not work consistently. The room stank every day unless we turned on the air. Zero preventative maintenance has been done on this place. Do not put yourself through the misery of staying at this hotel.

Did not stay Property is not as described Does not provide daily housekeeping (no clean towels provided daily if you want the room cleaned there is an additional fee) Facility is an extended stay complex with permanent residents After checking in and seeing conditions we immediately canceled the room and left

Overall the staff was very pleasant. I was informed it was a nonsmoking establishment, yet it smelled of cigarettes all through the building. They implement a quiet tume, but do not seem to enforce it. My neighbors were constantly arguing and it got violent multiple times. Other than these small inconveniences, the stay was fine.

The location and price are perfect for my needs. The staff is fantastic and very friendly. I will be staying with Suburban Studios again and recommend you do the same. Thank you Suburban Studios and have a blessed day.