Usuario invitado
31 de enero de 2023
This hotel was booked for me by the company I work for. I was there for two weeks. The employees at the front desk, to include the assistant manager were extremely rude and unhelpful. I had to ask multiple times to get linen changed because they hadn’t touched my room in over a week. There was mold growing in the air conditioner and they wouldn’t move me to another room or clean it even though I asked and provided the employee at the desk with photos of the mold. When it rained the window leaked, which is probably what caused the mold. I tried to post a video of the rain, but the site wouldn’t allow it. I went to the front desk to ask for change one day so I could do laundry and was told they don’t carry change. I got change elsewhere and went to do laundry just to find the washer didn’t work. The stairwells were disgusting, like they hadn’t been cleaned or vacuumed in months. It was just a terrible experience all around.
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